We had an apartment facing the road with a nice view of the mountains. Long, long freight trains would pass behind the buildings and trees across the road now and then but they were in no way obtrusive. We particularly liked the balcony and the hot tubs. The staff were helpful and courteous. Our apartment had a sauna but we did not use it. The local 5C, free, ROAM bus stops outside the Falcon Crest building which is very convenient for in turn getting the #3 bus to Banff town.

The fact that we had to pay the full cost of our 5 night stay in advance.

Loved having the kitchenette! It was really quiet and clean and the bbq was an added bonus! Nice deep tub in the bathroom. Property was nice and clean and staff very friendly and helpful. We found the bed a little too firm for our liking but the pillows were super comfy. A couple suggestions for in the room: tongs, a steamer for vegetables, small carpet off the patio as it snowed a lot while we were there. Decaf coffee in the room would have been nice. All and all it is def somewhere we would return on future visits to Canmore!

The room was great. It was huge perfect to spend 3-4 days. Having kitchen there was bonus. We booked queen size 1 bedroom and sofa bed. You have your own laundry machine in room which is great as well. The staff is very friendly.

We had a little issue with parking. Our big SUV wasn't able to fit in their underground parking. They do have parking outside as well but it was a challenge always to find parking in that lot. They should make the outside parking for big SUV's only.

I have paid much more for accommodation far less thought out than what I found at Falcon Crest. Our room met, then exceeded all of our expectations and needs. The location is beautifully located and a perfect walking distance to downtown Canmore. It was accommodated by excellent walking trails. This was our most enjoyable experience to date in this beautiful town. Staff was friendly and welcoming to us and therefore added to the overall experience. Most certainly a place that we intend to revisit on our next trip.

The staff were extremely helpful and great with recommendations of the local area. Joshua in particular gave us really great service. It was around 15 minutes walk to town but down a scenic route by the river, so was pleasant. Also loved the outdoor hot tub with view of Three Sisters

The housekeeping staff were great but we would have preferred the glasses/dishes to be left for us to clean as we felt bad the dishwasher got put on for just a few items

This was our 3rd or 4th time staying at the Falcon Crest. The room we were upgraded to was perfect for my wife and I to help celebrate or 45th wedding anniversary. It was very comfortable and cozy and had a great view from the balcony. We were nicely surprised to have a bottle of wine and chocolates waiting for us when we arrived in the room which was very thoughtful. Thank you to the staff who were very friendly and helpful. We’ll be back.

Great location, close to all 'attractions' such as Banff, lake louise, etc. Spectacular mountain views. Very clean. A balcony, bbq, washer and dryer.

I had to think hard for something that wasnt great...Strange as it sounds, we could not figure out the TV. Short instructions with a list of available channels. So basically, nothing wrong with this place.

Excellent hotel in Canmore. Very comfortable bedroom with mini kitchen that was very well equipped with everything you could need. Safe underground parking. Hotel allowed us to drop our luggage in before check in and stored it safely for us. Would highly recommend for anyone staying in this area.

Option for breakfast would be good.

We love everything, especially the view from our room's balcony. The room was big, so clean, and comfy. The kitchen had everything the we are looking for, especially the coffee maker, and the other utensils like the wine glasses, and other necessary things. All the staff were very friendly and accommodating especially Irish who's there for us.

We don't have anything that we disliked during our stay.

Very clean, large room. Comfortable bed. Lots of underground parking

I booked the room specifically for the full-size refrigerator (as seen in the room photos) but was very disappointed to receive a room with a mini fridge. We packed a lot of food and drinks specifically because we were expecting to have the fridge space for them.