the staff were very nice. one of the elevators was not working properly so they had a staff member in the elevator at all times. the hotel was very busy with kids sports teams, they managed to do a very good job of keeping the teams separated from the other guests, the floor we were on you would not know there were many kids teams in the hotel.

this hotel is very close to the CN yards so you do hear the trains at all hours, if you are a light sleeper I would recommend asking for a room at the front of the hotel instead of the back where the train tracks are

It was clean and the beds and pillows very comfortable. State of the room while not thoroughly very modern was in good shape and your average hotel look. I have no idea whether the area we were in was good or bad, we were only there for one night met friends who also stayed there and we just stayed in the room visiting. It was very easy to get to coming in from the south on Highway 2. When the room includes breakfast it is a separate menu, or you can put the voucher towards any item on the regular menu and just pay the difference.

The only thing I could say and this is so minor, was the toilet paper holder was quite rusty and could use replacing.

Comfortable rooms as always, friendly staff. Holiday Inn Conference Centre South is usually always my first choice when staying in Edmonton. As far back as 2017/2018

Disappointing that the internet seems slower than it used to be and none of the Ethernet connections at the desks are working for me. Not sure if the hotel disabled them or my cable is faulty.

The rooms were quiet and clean. The front desk staff were primarily very friendly.

The hours of operation for the restaurants. I came back from a concert and didn't have any place to eat because the restaurants were closing. Knowing that there was a special concert in the city which made the hotel busier than usual. The restaurants should have made an exception stayed open longer for the guests to get something to eat. There was quite a few guests that were looking to find a place to eat which includes the two hotel restaurants only to find them closed. at 11:00 pm on a weekend. They lost out on a lot of business.

Particularly delighted with Angel’s customer service. He always greets with a smile, seeks verbal feedback at every opportunity and a great guy to have a conversation with in general. Room size can be a bit bigger. The housekeeping staff (rooms & lobby) do an excellent job and are relentless in pursuing cleanliness.

Very comfortable rooms, relaxing aesthetic and lighting in the room. Wifi speed is good enough to stream and play online games.

The Ethernet connection inlet by the desk didn’t work in this room to my disappointment, however the wifi was fast enough.

Everyone was pleasant and always asked how I was when they saw me.

My bed was not high enough and the toilet wasn't right height. The bed was comfortable but to low.

The swimming pool and hot tub. The staff were super amazing. The place was very clean and very enjoyable. Absolutely nothing we didn't like at all we used every amenitie they had the restaurant the bar the swimming pool the hot tub. It was an amazing experience

All staff in both hotel and restaurants were exceedingly polite and helpful. The room was spotless, the pool clean (though filled with girls soccer teams). We have always liked Ricky’s restaurants and this one did not disappoint.

Lovely staff in every area, especially the bar/restaurant.

Better off booking room only as the selection for breakfast is better if you pay for it separately.