The first morning the breakfast (9am) was a disappointment. Not much variety and waffle makers were out of order. Only sausages & egg patties available - no bacon. One bagel left & bread but no muffin option. No regular black tea choice. Not much fresh fruit. By the third morning we went elsewhere for breakfast. The last morning (fourth) the waffle makers were operational. Missed the opportunity to use the fitness centre as didn't realize one might access it BEFORE 9am. Too busy later in day to use.

The lack of breakfast choices if a person sleeps in a bit and not able to access gym earlier in morning before breakfast was a disappointment.

Staff were helpful. In the fitness room, the aircon worked and was adjustable, all the machines worked, as did the TV. Oliver is a sweet little town with an excellent swimming lake a short walk away from the hotel. We swam everyday before breakfast. The coffee at breakfast was the best we have had in Canada.

Poor lighting in the room made reading in bed tricky. The waffle machine at breakfast was broken for 3 days. The opening hours of the fitness room were reduced as immediately next door was a customer bedroom.

Clean, good location, comfortable beds. Friendly front desk staff. Breakfast basic but very good. Lovely breakfast ladies replenishing everything. Small pool but perfect for 5 & 8 yo. House keeping friendly, brought towels and coffee when we needed it. Would stay here again.

Our credit card was being replaced so it was a bit of a hassle to pay with debit but with the help of a manager the front desk got it done.

The breakfast was good except for the sausages. They were over cooked and dried up and had no taste. The location is great.

The only issue we had during our stay was the fire alarm went off at 2 am and it took a long time to get back to sleep. We felt very tired the next day because of that and had an 11 hour drive ahead of us. Not a good time for a false alarm.

The hotel and our room was very clean. Staff were friendly. The parking lot had plenty of spots which was great. The location was nice close to restaurants and grocery store.

Unfortunately the only drawback was breakfast. The variety of foods was not good. Cream cheese and peanut butter are the basic snd staple parts of breakfast options in all hotels.

The complimentary breakfast was very well done. Lots of choices both cold and hot. One of the better offerings I have had for the many hotels I have stayed at over the years.

Only small issue was room was not cleaned by 4PM on one of the 4 days. Called down and was immediately dealt with.

The girl working at the desk the evening that we checked in was incredibly helpful to me.

That the breakfast was not on until 7am. There was coffee prior to 7am but nothing else was available. Sorry the may have been toast and cereal. But if you were a quest and required to be checking out prior to 7am it would certainly be kind to have some kind of , 'to go' items available. Fruit, yogurts, granola type bars, etc.

The hotel was clean, quiet and the staff were very friendly and accommodating. The beds were very comfortable too. They went above and beyond to ensure our needs were met. Thank you hotel staff!

breakfast was good. about what i xpected

i. would have like more than just an office chair in the room. for two peole, it made for a certain amount of discomfort when we were both in the room.. oh and is there some reason why the beds ar so high? made getting out of them a bit awkward.

convenient and included breakfast

the room was a wheelchair accessible room so it was a bit cold in that the floor was laminate, the shower was huge for a wheelchair and the bed was low to the ground. I am able bodied so it wasn’t ideal.