Courtyard by Marriott Prince George

Perfect hotel for the one night stayover in Prince George on the VIA Rail train from Jasper to Prince Rupert. The room was clean, spacious, and well organized with mini fridge, microwave, and coffee machine replete with K Cups from Tim Hortons [how much more Canadian can you get]. The lemon blueberry ricotta pancakes for breakfast were amazing! This hotel was the most affordable hotel stay I had on my recent visit to Western Canada. Also, notwithstanding the extensive smoke from the massive forest fires outside, the room had no smell of smoke and I had a great night of sleep. Highly Recommend! Taxi ride from the train station to the hotel is about seven Canadian dollars.

Downtown Prince George is filled with "homeless" people [many of whom I have been told are habitual drug abusers] and there is no police or military presence to monitor these people. I recommend taking a taxi to and from the train station to avoid any potential altercations with drug addicts. The hotel has everything you need, including a small bar and restaurant for dinner, as well as a small market for snacks and sundry items, so there is no need to leave the hotel at night. If I was going to the region for an extended holiday, I would search for a hotel or inn outside of downtown Prince George.

Beautiful hotel, public areas and the room were gorgeous. Didn’t use the pool but it looked very nice. Had food there in the evening and it was tasty and was reasonably priced. It was less than 5 minutes from the train station in a taxi. Staff on reception and in the restaurant were very nice. See below re Booking.com misinformation regarding breakfast.

There were lots of homeless and inebriated people hanging around the area. We had to walk to the nearest supermarket which was a 10 minute walk and didn’t feel comfortable. Most guests appear to be in their cars so probably not relevant to them. Also booking.com reservation stated that breakfast was included but the staff said that they never include breakfast so information on our reservation was incorrect. However the receptionist gave us vouchers for the restaurant that enabled us to get coffee and a muffin as we were leaving for an early train.

Enjoyed Kurig machine in the room. Liked underground parking.

Safety concerns in underground parking. Door to elevators did not shut quickly behind me, there for possibility of someone coming in behind me without a key at the elevators and getting on elevator with me could have been possible. I was nervous of that so was watching out for that as I tried to close the keycard door to the elevators. Didn’t feel safe. Maybe security man in elevator area should be available. Or a help call button visible the moment a person enters the key card entry for elevators.

We had dinner and breakfast in the Bistro and it was excellent, as was the staff. Room was very clean, staff were helpful and pleasant. Hotel in general was very clean and the bistro was inviting.

I wish hotels would put a little more money into the beds. Most of us have pillow top beds at home and when we travel we would like to have the same comfort, unfortunately most hotels including this hotel have mattresses that are very hard and uncomfortable. For someone like myself that has fibromyalgia it makes for a very uncomfortable night. The Bistro was very good but the menu is limited, other than that it was excellent.

everything

when entering door to check in at 9 pm - door to hotel was locked in atrium, front desk staff left me waiting after a long journey. She knew I was there but took her time with a gentleman who was conversing with her about not much (I heard the continued conversation afterwards/he was not in midst of checking in) she could have easily continued talking to him and pressed the button to let me in. perhaps more staff at the front desk in the evening is needed.

I wasn't able to eat the food they had on the menu due to the jaw surgery I had but I explained that to them and asked if I could get scrambled eggs answer a ice coffee both were not on the menu but the staff told me no problem and made them for me and I can't thank them enough for that it showed me that they will take that extra step and they care

A mini fridge that will stay on more than 2hrs and one with a freezer didn't realize it didn't really have one after I bought 2 liters of ice cream(the only thing that I could eat after surgery to help with swelling had to fast for 16hrs before it)

The staff was wonderful. They checked each time you met one, to see if things were ok. The bathroom was very nice considering the needs of disabled persons. The parking was good and the elevators were clean, fragrance free and quiet.

The food was good but it is an acquired palate. The nachos and wings were delicious but I didn't see many items that I could eat. I have allergies to nuts, shellfish and penicillin. You need to include a note on the gluten free items saying what type of flour is used so people with nut allergies can try them. (This is something all restaurants should do)

meals were good and price was right. the staff in the bistro were more than excellent. they went out of their way in service and imagination to make our meal memorable.

doors were very heavy to open. my wife would not have been able to stay in this hotel by herself because she would not have been able to open the door to our room.

The front desk staff was wonderfully kind and helpful. The room was BEAUTIFUL, and the bed was very comfy. The hotel is very clean and new. We were given a beautiful room and loved it very much!

The only bad thing was the WIFI. We paid extra for the higher speed wifi (8.99 per device, x3), and it did not run things very well if we tried anything beyond simply browsing on the phone. The TV as well was very delayed if we tried to use the apps on it (Netflix etc) and the apps crashed several times. We were on the top floor though and maybe the WIFI just wasn’t reaching far enough for a stable connection. That being said we would definitely still come again, but maybe come with pre-downloaded movies rather than rely on streaming lol!

Very good hotel. Clean, good amenities. Only a few picky points to keep it from a 5 star.

Unfortunately the location is downtown where many homeless congregate. The front entrance was locked and you had to wait for staff to see you to let you in. My wife and I did not feel threatened at anytime; the practice of locked doors was more of a nuisance.