Breakfast was great. I only got to have breakfast on the day I was checking out. The event I attended started very early and the kitchen opened at the time when I had to leave. The hotel was close to my activity and also to some very nice attractions (Reversing Falls, Irving Nature Park). The staff were helpful and professional.

The carpeting was older and felt a little damp. It was acceptable but I did notice. Overall, the stay was fine and I would use this hotel again.

The hotel was much better than I expected and the room was spacious with two TVs and good internet. The staff was friendly and helpful. Even if the place is a little out the main streets, you have a gas station and a couple of places where you can buy food. The gym is not big but has enough if you want to do some cardio.

The breakfast was included but unfortunately was not the best. Overall the experience was great, and If we return to the city, it would be our option to stay.

I like that they serve bkfst at 7am...I will stay here now...as the hotel I used to stay at "econolodge" Did not serve til 8am. And one has to be at the ferry by 8am. So ...that doesn't work.

Please stop using the super strong smelling cleaning products in the lobby!! Overwhelmed...

Well located, ten minute drive into town. Room was tidy and had everything we needed. Breakfast was adequate and accessible. Staff were friendly. Overall, a perfectly nice stay.

Everything was fine. We were a bit warm due to visiting in August with no AC, but not overwhelmingly so. All in all a totally fine, safe, and comfortable place to stay.

My rental car got keyed the first night that I arrived ,need security and or more light that was the only thing .and the breakfast could have been better didn’t have cooked sausage etc it was all pre packaged liked the breakfast on last trip

Room was ground level which for my husband and I who are older (he is 79) was perfect. They were accommodating with our dog. Very quiet. Not a lot of noise.

Because of our age bathroom was the only thing lacking. We needed accessible bathroom and bathroom did not work.

-The stuff are nice -Good COVID protection procedure, like they pack breakfast separately and provide mask and cleaning wrap.

- Fan machine noise: Fan machine in the room making noises during the night even it's totally unplugged without electricity. Not sure if the machine needs maintain or the noise made by the machine was caused by the rain from the night we stayed. - Different price: We saw the price informed by booking is different with what we were actually charged, I'm not sure if it's caused by miscommunication , there was a lady indicating that she updated the room for us, I thought it's an update without extra charge, but maybe I mis- listened and it's about $12 higher than what we saw on booking.com. Not a big deal since we actually got a bigger room.

Family vacation and we loved, loved, LOVED the staff and location. We could not have chosen better. Also really appreciated the breakfast, which certainly saved us from needing to head out early each morning. Five stars! Staff behind the desk and housekeeping (Nancy) were so friendly and helpful.

Building and furnishings look a little tired and ready for a refresh, and probably due to the place being filled each night . But it’s minor and not holding us back from considering same location for next year!!

Great beds! Linen was lovely and pillows were exceptional Room was big There’s a lift Room was big Aircon was effective

Checkin staff weren’t very friendly, but the lady who checked us out was lovely!

Exceptional friendly service. 24 hr coffee availability. Accomodations were clean and comfortable. The staff went above and beyond to make our stay as comfortable as possible. The McFadden family will always recall the hospitality received during a particularly difficult time. Much thanks.