The room was outstanding. It was clean and comfortable. The staff were exceptional in every way. The restaurant was worthy of the hype. The massage and facial were extremely well done. Really an all around great stay.

Wish booking.com wouldn't use a frown face here. This isn't a complaint--just something that I had to learn to set aside. You see, this stay was pricey. Now in saying this, I'm not trying to insinuate it was overpriced. I never felt like they were charging what they did solely because of their name or reputation. There was no resting on laurels. Everything really was top shelf. And one should expect to splurge for that type of excellence. But goodness we spent some bank.

Our room (#40) was the most beautiful hotel room I have ever stayed in. Beautifully furnished and very large. Lovely balcony with a view of the lake. We ate at Le Tap Room on our first night and the food was delicious. We also had breakfast in the main dining room on our last morning and the food was incredible. The service was outstanding and we loved all of the little touches that made our experience exceptional. We will be back!

Everything was perfect. Nothing could have been improved upon. Even though there was construction going on during our stay, it didn't bother us at all. Hopefully once the new spa complex is finished, the parking situation will improve. Parking on the road was fine during the summer months but I wouldn't want to have to park there during the fall or winter months.

The property is exceptional. The location with the lake also. I really enjoyed my stay at the Manoir Hovey. There were renovations when we visited which took away some of the charm of the location.

Being told that reservations were unnecessary by the staff and being asked for my diner reservation to be seated outdoor at the pub. It was the 30th birthday anniversary of my girlfriend and the staff told us to sit inside. This was by far a downside of the Manoir Hovey considering the price they charge you for everything. I would have liked being told to absolutely make a reservation at the first place.

The whole experience including breakfast, dinner at tap bistro was amazing. The old library, the pictures in the corridors, every piece that was selected with care were beautiful. The staff was very welcoming and made everything to give us the best service. We loved our room, its decoration and fire place.

Nothing at all

We had dinner in the Hatley, main dining room and the food, staff, ambiance were top notch! From the moment we stepped in the door we were treated exceptionally. We walked back to a place in time when people cared.

Wonderful location, with view of the lake, staff very friendly and helpful--when I asked a question about local sites or facilities, they would not only give a verbal answer but would go to the computer and print out paper info.

The common room was a bit loud one evening but only until about 11.

Very attentive staff, beautiful views, comfortable and classy accommodations, fine food.

Food is outstanding, but the house coffee isn't up to par with the meal...it was tasteless. The construction does make parking and getting into the hotel a bit challenging, but this hopefully will change when the spa is ready!

The setting and the quaintness and beauty of the hotel. our room was well appointed.

We had a balcony and two loungers outside where we could read would have been better. The chairs were very uncomfortable. I suggest two comfortable chairs for breakfast and smaller table and add in the loungers.

lovely property and great food and service.

our room was located next to the service closet and was very noisy while staff we’re getting supplies and restocking shelves. our tv was also problematic.

Everything. Elegant, great food, lovely setting, plenty to do nearby, welcoming staff, comfortable beds. Will be even better when the spa is finished. Top notch in an understated way.