Great location close to a subway station, easy to be found when walking from there (even with luggage). We really appreciated the clerk who check us in to the room. Not sure how it happened, but somehow we were initially overcharge - about 8 euro more than we were supposed to (I think regular vs Genius rate). We just came from a long flight so I didn't realise and we moved along to the room. The check in employee then came pro-actively to our room (about 10 mins later), apologised multiple times and refunded us the differences, which was credited immediately to our Mastercard (yes, visa/mastercard is working here). Overall a great experience in a clean (and I think new?) hotel, that also allowed us to check out later (2pm!), much appreciated after our very late check in at 7am.

We arrived on a Shanghai winter morning, there were very strong and cold winds in the area. As we were staying on one of the higher floors we could hear the winds going around the building and our room, which was also hard to get heated that morning.

Complimentary breakfast was good, some local and Western food was there. Reception staff was really helpful, especially those who can speak English (young man and young lady). Another staff use portable translator which is best gadget. We were happy to see the robot who can bring amenities to your room very quickly. In room we saw clean bed lines and towels + full amenities cans (shampoo, shower gel, hand soap, hair conditioner). Subway station within 5 min by light walk and there nice tea shop and convenient store

Smoking neighbours, need to kick them off from hotel from the firs time smell smoke. Swimming pool does not look fresh, better do not use it

Clean and modern hotel, smooth check-in, staff tried to help although some had very limited English. Room was clean and spacious, the children were able to sleep on the sofa bed in the family room. Fridge in the room if wanted for water. Free bottled water. Excellent breakfast with great noodle/soup bar. Location excellent, about 5 minutes walk from the metro station which is about 35 minutes to People’s Square on the number 2 (Green) line. Good selection of restaurants within about 2 minutes walk including Haidilao and a fantastic Mongolian skewer place. Excellent shopping centre above Tangzhen station. Decathlon next to the hotel.

The swimming pool was part of a separate private gym, we went to use it but it was very busy with swimming lessons for kids so we decided not to.

1. Location - walking distance to Metro station, Starbucks and what seems to be a small shopping centre. 2. Breakfast - options were more on local (Chinese) style, not many selections for Continental/western style beyond the basic. 3. Room size - a bit tight for 2 adults, but still acceptable (enough room to lay 2 small-medium size suitcases, and a small writing table to put personal belongings), adequate bathroom size too. 4. Front office was helpful with calling taxis in the morning.

1. Cleanliness can be improved - during our stay, used mug was not cleaned by housekeeping. Beds were not properly made. 2. No proper lighting, whether in bathroom or in bedroom, to put on basic makeup.

Breakfast was great with variety of vegetables. Staff was very courteous and helpful. There are restaurants at short walk. Room was spacious except for lack of cupboards. Bathroom is a good size with a nice shower. Fascinating to see the delivery robot coordinating with the lift, room call etc. for doing the room service!

Only issue if I had to mention something would be the location as it was away from the city center

The was a big varieties of breakfast available, and it tasted nice. The location is near to shopping complex and MRT station. Umbrellas are available to rent. The room was clean and comfortable. The receptionist was friendly and helpful.

Even though umbrellas are available to rent, they are un-foldable, making it not too convenient for walking travelers. The number of seats provided in cafe is not enough when there are a lot of people coming to take breakfast at the same time.

Located outside of the city center in less crowded place. Not far away is a metro stop, therefore easy to go anywhere in the city, some good Chinese restaurants nearby. Rooms are spacious and clean, good breakfast, wide variety of selection.

Staff is not speaking English, it is very difficult to get any information or help from the reception, as the inly way of translation is via mobile phone.

Close to the train Tangzhen train station for easy access to airport and Shanghai Disney Resort. On-site laundry facilities. Extensive breakfast buffet for eastern and western tastes. I appreciated the allergen cards near each dish. Shopping and food options nearby.

Mattress was a bit firm for my preference.

Excellent location- close to airport, metro station, shops and not too far from Peoples square and other top attractions. Excellent breakfast. And last but not least- the staff. Despite language barrier, they were very helpful. We were very grateful they enabled us very early check in after long flight from Europe.

The aircon was very loud and impossible to manage properly

location is great staff are professional very nice humble and they always want to help hotel very clean and decorations is new rooms are big with beautiful design and have everything needed iron and ironing board ,seating area, ….. etc the designer of the room thought about all details and tools needed ) all the time there were extra bottles of drinking water that was nice of the house keeping staff bed very comfortable and hotel is calm and great to relax breakfast is very good i highly recommend this hotel