The staff was excellent in all places and times. They were very helpful. The breakfast was nice with breads, fruits, eggs and some more. Check in and out was fast. The location is amazing, the surroundings has lots of restaurants, supermarkets, and it's safe. There is also a green area right in front of the hotel.

They weren't able to book a parking spot, even if we contacted them many days in advance. They said it depended on the availability the moment we arrived. So we arrived at 3am and didn't know if we were going to have a parking spot for the rented car. They didn't even check if the parking lot was being properly used. Some cars were using two parking spots. We booked a double bed bedroom and they gave us a two bed. The fridge wasn't working and we needed it.

The room is spotless. The hot water from the shower was comfortable. I enjoyed the breakfast buffet a lot. I also liked the service by the staff both at the front desk and the dining room. They were very friendly, courteous, and helpful. In addition, there is a famous cafeteria right next to the hotel, which is convenient to visit.

The laundry service could have been a little cheaper. The gym does not have workout machines, only something like treadmills.

The best, the staff!!! Super attentive and enthusiastic. Aŕrived early to the hotel in a very quiet and safe street and the staff was very helpful. The receptionist was very kind and introduced us to the restaurant on site while we waited for our room and it was quite delighting. The suite we booked was very spacious and confortable and the terrace was amazing.

Nothing to say here everything great with my stay

Very nice and comfortable hotel. Located in a nice neighborhood, ese to reach public transportation. The breakfast was so good and staff kind and friendly. The decoration of common areas was awesome

The fitness center is composed by only two cardio machines. It would ve nice two have at least a couple of yoga mats.

The friendly and helpful staff. Lovely location across park and convenient walking .

No bedside lamps. Would be convenient to have a light switch from bedside.

The shower, the TV, the mini fridge, the bed. Over all its good for the price you pay, and in a safe neighbourhood with nice green parks. Not much noise in the 4th floor.

The staff talking close to my door for 20 min, the people talking loudly in the hallway. The fact that the room is not soundproof, specially the door is a weak point. The pillows are way too thick. I ordered french fries that just never came.

I've stayed in this hotel in Bogota since I sold my home that was 4 blocks south. Its a boutique hotel with a good breakfast & largest room in Bogota. All rooms have windows that open & many have large balconies wigh table & chairs. Small enough tol that the staff learns who you are. Its a quiet area, park across the street, dog friendly with no heavy traffic.

French theme, very cozy, small and a boutique feel. The breakfast was great and the staff were very nice. Laundry service is available which was helpful. Near a park and bike rental tembici we’re available nearby. Gym facilities across the street. I recommend Smart Fit.

Nothing!

clean, quiet and good service save neighborhood free breakfast relaxed atmosphere and spaces to sit

- the key to unlock the room kept resetting. i has to go and activate it about 4 times in 2 days to get access to my room - the water of the shower was cold one morning - the sauna unfortunately was out of service

Delicious breakfast and very attentive staff. The beds are comfortable and the location is quiet and close to the best areas in Bogotá for dining and clubbing. They helped us with storing our luggage a few extra days even if we were not staying at the property.

Maybe some of the decor was a bit outdated.