Everything is very clean and well organized. Has a beautiful views. Hotel stuff is awesome. Everybody very helpful and nice. Hotel is very quiet. Location is perfect. Outside of craziness but walking distance to it. And very close to my dentist clinic. I did the surgery on this trip and hotel stuff was very attentive on the path of my recovery. I got ice and towels to my room and on breakfast they was making smoothies for me since I couldn’t chew. Best experience ever

The only things I would improve is rooms needed a shower gel and whole size mirror

Location was 10 minutes' walk or less to the square. The breakfast was nice and the staff were great and friendly, willing to help in many ways, from questions of the area to help ordering in food Relaxing bar area that is a great place to have a couple beers while you plan your evening, Had a rainy night and just chilled listening to music drinking some wine and having snacks, So definitely a place where you can relax and still have a little fun too.

The bathroom was a little small, I am not a big person, but I am just over 6ft tall. The design of the construction needed 6 more inches at least to make it more comfortable and user friendly. The light switch is on the inside and you have to close the door almost to get to the switch then the layout for someone taller is difficult to use the mirror and try to brush your hair. Nothing of a deal breaker, just a design flaw that could have easily been done better. At the least having the light switch outside of the bathroom :-)

Staff were very friendly and accomodating and welcoming. Room was clean and proper, and kept clean when the maid came by.

Night time security or front desk person was strange, and quite off-putting. My interaction with them my last night left a sour experience. They called me at 11pm and asked to enter my room to "check the minibar". Once he got there, he looked at the minibar asked a few questions, I told him everything was good, then he asked if I had hot water(?), I said yes the shower is fine, and he went to look in the bathroom. Then he asked a few more questions and left. It was a very weird interaction and I did not sleep comfortably that night. Only reason I dropped the overall score. Otherwise it would have been a 9/10.

We need to give a huge thank you for the incredible service each staff member demonstrated to us. It’s obvious that customer service is the number one priority based on how amazing each person was. There were two people who went above and beyond for us- Camilo and Andres Felipe. Honestly, they were beyond helpful and went out of their way to solve issues. We are so grateful to them and will tell everyone to stay at this hotel.

Breakfast and service from waiters at the restaurant was great, delicious food and servers are super friendly and amazing. Everyone is super helpful. Besides, the hotel's location is perfect, quick 5 minutes walking distance to Parque Lleras, a must go place in Medellín.

The shower door didn't have a lock, so you had to hold it to keep it closed. My room didn't have a hair dryer installed, had to ask for one.

Great location, just 5 minutes from the bar and restaurant area. Room is clean, well equipped, and good WiFi. Staff is kind, free parking, and correct breakfast.View from upper stairs room is nice

Nobody speaks English , which is strange in a hotel like this. Room would be better, with a bit of maintaince.

The attention of all employees was exceptional, Vanessa, Daniel, Alejandro, Camilo.

I believe the breakfast should be with more options other than eggs and calentado. Also they shouldn't charge the bottles of water and they should add it on the breakfast options specially with kids. Also they should include rooms with 2 beds.

great location, walkable to many shops and restaurants. helpful team that go above and beyond to make guests comfortable. nice patio area as well as a gym I conveniently discovered on my last day.

very thin walls, I mean thin. my neighbor kept me awake as they seemed to be heavily involved in playing video games. the neighbor became upset that I informed reception and obnoxiously continued their noise the next day

Amazing place to stay. Modern, clean and comfortable. Ideal location close to Poblado centro. Staff is very friendly. You need basic Spanish though.

Noise isolation is not good. The walls are very thin and there is a connecting door in between hotel rooms. Bring earplugs just in case.

The staff was always eager to assist and were very friendly.

The bathroom was a little ackward and no mirror other than the one in the bathroom. The room needed some more lighting beside the fact that the lamp at one of the night table never worked.