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+1-833-728-2041265 reviews
From
$300Carrera 40 10a 29 , Medellin, 050021, Colombia
Reservations:
+1-833-728-2041265 reviews
1/192
Restaurant
Adults only
Free wifi
24-hour front desk
Elevator
View
Balcony
Welcome to Hotel Helene, your upscale oasis tucked away in the vibrant city of Medellín, Colombia! With a stunning four-star rating, this delightful retreat is the perfect spot for travelers looking to infuse some adventure into their lives while enjoying a slice of luxury. Nestled just 2.9mi from the hustle and bustle of the city center, Hotel Helene is a fantastic launchpad for exploring all the cultural gems and tropical beauty this fabulous city has to offer.
Your stay just got a whole lot tastier with our delectable breakfast offerings! Start your day right, and fuel up for an adventure with the delicious options that are sure to please any palate. Lounge on your private balcony and soak in the picturesque views, or take advantage of our complimentary Wi-Fi to share those breathtaking snaps with friends back home. With an adults-only policy, we pride ourselves on providing a tranquil atmosphere for couples or solo travelers looking to unwind and recharge.
Hotel Helene has received rave reviews from our 265 happy guests, who appreciate the exceptional service from our 24-hour front desk staff ready to cater to your every need. Our on-site restaurant offers delightful dining options, ensuring that every meal is a memorable experience. So why wait? Starting at just $xx a night, the adventure of a lifetime awaits at Carrera 40 10a 29. Book your stay today, and get ready to enjoy all that Medellín has to offer!
As the sun rises over Medellín, the inviting scents of our on-site Japanese restaurant, Restaurante #2, tantalize your taste buds and beckon you to indulge in an extraordinary culinary journey. Delight in the freshest sushi and traditional dishes inspired by the artistry of Japanese cuisine. Each meal is crafted with precision by our talented chefs, ensuring your dining experience is as memorable as your adventures exploring the city. Perfect for a romantic dinner or a solo treat, it’s an experience you won't want to miss!
At Hotel Helene, we understand that your stay should extend beyond just a place to lay your head. That's why we go above and beyond to provide engaging activity options right at your fingertips. Whether you're looking to explore the lush landscapes and marvel at Medellín’s vibrant street art or simply bask in the luxurious tranquility of our hotel, we have something for everyone. With the added convenience of 24-hour front desk service, any inquiry or request you have will be met with warmth and efficiency, allowing you to focus on creating unforgettable memories.
When it comes to booking your stay, we make it incredibly easy and secure! Please note that we accept American Express, Visa, Mastercard, and Maestro, but cash payments are not accepted. This ensures a smooth check-in process so you can hit the ground running and immerse yourself in the local culture without a hitch. So, are you ready to treat yourself to the charming elegance of Hotel Helene? Reserve your spot today, and let the adventure begin in the enchanting city of Medellín!
Closest airports
Olaya Herrera Airport
1.7miJosé María Córdova International Airport
10.4miRestaurant
Adults only
Free wifi
24-hour front desk
Elevator
View
Balcony
Show 75 photos
Deluxe, Double, Single Use, Balcony
1 Double Bed
185 sqft
Balcony
View
Flat-screen TV
More details
Show 32 photos
Standard, Single Use
1 Queen Size Bed
130 sqft
Flat-screen TV
More details
Show 44 photos
Deluxe, Double, Single Use
1 Double Bed
170 sqft
Flat-screen TV
More details
Show 4 photos
Deluxe, Balcony
Balcony
More details
Show 14 photos
Premium
More details
Show 2 photos
Deluxe
More details
Standard Room
x4
+
x3
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Deluxe Superior
x10
+
x6
More details
Room Selected at Check in
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7.8
265 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Jennie
9.1
March 2024
The Manager upgraded my room which was unexpected and highly appreciated after reading on the reservation that I was staying for a week. The cleaning staff as well as the reception was courteous, respectful and friendly.
The only reason I gave a 9 in the review was because the shower didn't have hot water, it was warm but not hot, and after walking all day a hot steaming shower is needed. Also the sink water flow was very small. Both water issues were reported after a few days at the hotel and were fixed immediately. Perhaps a check should be done int he rooms often to see if there are any issues. Otherwise I hope to make it back to the same place sooner than later.
Clement
10
June 2024
the place was super comfortable clean, Gerba and Michelle the cleaning ladies super nice and helpful. Matheo at the front desk very helpful also and even upgraded my room. Neleys at the bar the freindliest smile in Medellin. The Manager super nice and every one else I dont know there name including the quite young woman with glasses behind the Bar. Stall were 10.
Breakfast was included and quite nice. I had a orange juice which was 75% ice and asked for a refill. Was charged 7000 cop when I checked out for this. Breakfast was included. To replace the ice with a couple of ounce of juice was ridiculous and argued it to no avail. It makes me sorry because otherwise it would have been a perfect 10. Love you Neleys
Veronica
8.2
August 2024
Staff where very helpful, they made us fill welcome, breakfast wa also good. The bed was confortable, location was excellent. The shower had glass doors, good for the extroverts, not as much for me. Everything was great apart for the room not been the best in my personal opinion but it is a normal zise for the area. I just don't like darkness in an enclosed area. It was OK for two nights though.
The room I stayed in was too small and only had a very small window so no natural light in there, lit was also smaller than how it appeared in the online photos.
Kelly
8.2
April 2024
Trendy and modern boutique hotel with super friendly and helpful staff. We don't speak much Spanish and they were able to help us with a smile everytime! Breakfast was excellent and the wait staff were very friendly and attentive. Good size comfy bed, and we got a room upgrade to one with a balcony. Very close to all the great restaurants and bars in the area. We felt very safe in this area.
Ivana
9.1
February 2024
The location was great. The room was very nice.
The WiFi was not working properly, disconnecting all the time. The breakfast was in the resto across the street, what is fine but there were not options to choose from. So basically you eat each day the same thing: scrambled eggs, juice and coffee. No staff speak English. Overall very positive stay
Francine
10
July 2023
Location, location and location. Staff were very friendly and well trained. Excellent breakfast and food. The room is comfortable and the bed and bedding very comfortable. Everything is close, restaurant, bar, metro, buses.
Two things I found needs to be improved: Lighting in the room (very dark now, as it has no windows) and second the shower drain did not function properly.
Luz
8.2
January 2024
Location and staff
There was no air extract in the bathroom and no privacy as it is in glass just located a few centimetres from the bed, no hangers/closet, same breakfast every day. Price a bit high. Too much noise outside. Maybe is required a 2nd glass in the windows
Amina
8.2
April 2024
The most amazing mattress. I was at the end of my trip in Colombia and I had the best night there. Location was great too. In Poblado but quiet and you have lots of restaurants and cafes around.
I didn’t have a window in my room and the walls are thin you can hear everything!
Maria
8.2
July 2024
The location and the staff very nice
There is not much light in the room and the WiFi is very bad
Milan
8.2
December 2024
Nice location, friendly staff, not a bad choice for a 1 night stay.
The room didn't had window so it was little bit claustrophobic, also the amenities for the bathroom are difficult to use.
Attractions
Lleras Park (Parque Lleras)
0.1miMedellín Modern Art Museum (Museo de Arte Moderno)
1miEl Castillo Museum (Museo El Castillo)
1.4miPueblito Paisa
2miBarefoot Park (Parque Pies Descalzos)
2.4miPlaza Botero
2.9miAntioquia Museum (Museo de Antioquia)
2.9miSan Pedro Cemetery Museum (Museo Cementerio San Pedro)
3.8miMedellin Botanical Garden
4miMedellín Planetarium (Planetario de Medellín)
4.1miExplora Park (Parque Explora)
4.2miGuatapé (Pueblo de Zócalos)
4.8miMetrocable
6.2miArvi Park and Piedras Blancas Park (Parque Arvi y Parque Piedras Blancas)
6.8miSanta Fe de Antioquia
29miAttractions
Lleras Park (Parque Lleras)
0.1miMedellín Modern Art Museum (Museo de Arte Moderno)
1miEl Castillo Museum (Museo El Castillo)
1.4miPueblito Paisa
2miBarefoot Park (Parque Pies Descalzos)
2.4miPlaza Botero
2.9miAntioquia Museum (Museo de Antioquia)
2.9miSan Pedro Cemetery Museum (Museo Cementerio San Pedro)
3.8miMedellin Botanical Garden
4miMedellín Planetarium (Planetario de Medellín)
4.1miExplora Park (Parque Explora)
4.2miGuatapé (Pueblo de Zócalos)
4.8miMetrocable
6.2miArvi Park and Piedras Blancas Park (Parque Arvi y Parque Piedras Blancas)
6.8miSanta Fe de Antioquia
29miAirports
Olaya Herrera Airport
1.7miJosé María Córdova International Airport
10.4miRestaurante #2
Cuisines
Restaurant
Adults only
Free wifi
24-hour front desk
Elevator
View
Balcony
Food & Drink
Coffee house on site
Fruit
Restaurant
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
Invoice provided
General
Adults only
Elevator
Internet
Free wifi
Media & Technology
Flat-screen TV
Outdoors
Balcony
Physical distancing
Cashless payment available
Safety & security
24-hour security
Fire extinguishers
Key card access
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
View
View
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Mastercard,
American Express,
Visa,
Maestro
This property does not accept cash.
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+1-833-728-2041