The hotel was in a great location. It was only 7 minute walk from the airport. The food was great, especially in the morning, it had eggs and bacon and freshly made toast every morning. The hotel location you could not beat, right across was a beautiful beach. They also provided a service so you can set up excursions for the day. The hotel rooms were very clean. It was near a bunch of restaurants and hotels as well.

The only two negatives if you are handicap, make sure to get a ground floor room, no elevators at this hotel. Also the wifi was very limited at best, but the whole purpose of being on vacation is enjoying were you are and get away from cell service.

•Best perfect location… don’t even look for more. •Outside vendors: polite and 24/7 to serve you with good trip packages. •FOOD: i cant complain. Prior to booking this hotel, read really bad reviews that i consider unrealistic.Food was fresh and had really good seafood and fish with everyday all inclusive lunch and dinner. •drinks: pretty solid brands and alcohol. •service: For sustainability purpose ,i LOVE the fact the hotel hold you accountable for the beach towels you use by keeping the towels all day with you and only allow to change it once a day.

With the situation the island is running right now and how expensive are restaurants, i fully suggest you to catch this all inclusive. WIFI: wifi don’t work very well in the rooms( as per other tourists feedbacks as well). but works well by the pools, and amenities.

The location is very close to the Airport, walking distance. Is also close to the walkway near the beach where there are plenty of shops. Most of the staff was friendly, there are plenty of food and drink options, the pool area is extensive and you can always find a spot to sit and relax.

The Check in and reception was our least favorite experience. Fist we did not know we needed to pay and additional fee to able to use the facilities and have lunch, I was under the assumption this was included with the overall price. Also we where under the assumption the check in was at 3pm but the staff mentioned that we could be waiting till 5pm or even 6pm, it was not our case but it was the case for other couples. Getting bottled water is rather complicated, they dont have it ready available at any of the Bars, you are told to go to reception to ask for water, then reception tells you, you have to go back to your room and order the bottled water. The water from the room is turned off late night 1am, so the bathroom will have limited used and the reception phone is turned off.

location is excellent. close to the beach and town center. staff very friendly. food was nice. and the shows and animation team were a good laugh.

lack of towels for the pool/beach - often there wouldn’t be any. app for reserving restaurants was 90% down during our stay. understaffed compared to number of people staying at the hotel.

Meals and drinks, access to beach and tours. The room was comfortable.

The hotel or the hotel infrastructure in the island in general requires modernizing. Buildings are quite old. Although comfortable and nice, it can be improved to offer an 5-star experience

location was great, in the center of town and right at the beach. The pool was fantastic and huge.

The food at the buffet was just fair.

Great location, and good facilities.

Most of the staff was amicable but there was a supervisor that was aggressive and clearly discriminatory. And the bartenders at the central bar were not serviceable at all. Also, this is a resort hotel on a Caribbean island, people go there for the beaches. Insanely, you could not wear sandals nor bathing suits to the cafeteria and lunch areas!!

the hotel was beautiful. everything was clean and the room has pretty comfortable. the restaurants offered nice food. the location is great just waking to the beach and it has a beautiful pool. I liked the shows at nights.

the drinks at the bars were not good quality. it was difficult to make reservations for the restaurants and the front desk took forever to give us the room. t

It’s very well located and a good beach right there. Staff is super friendly and helpful.

Cocktail are very poor. People on swimming pool area with gigantic speakers with their own music disturbing, the hotel should band this kind of things.

Amazing location, right next to a beautiful beach (not part of the hotel). A very nice pool and the rooms are quiet and spacious. Good bars and restaurants. The hotel is very beautiful.

The check in process was slow and confusing. We were given hardly any information when checking in to explain how everything works. After a few calls to reception we learnt that we needed to log into the internet to book a restaurant for that night, but then after another call learnt that we were unable to book anything as our wrist band numbers would not work until the following day! This seemed incredibly unfair seeing as we had paid for 2 nights. We were told to go to the buffet instead. Some staff (especially in the restaurants) were incredible, but others were not at all! Internet service in the room was awful, I would not recommend working from away here.