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+1-833-728-2041311 reviews
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$228In Front Of Multiplaza Shopping Center, San Jose, 11856, Costa Rica
Reservations:
+1-833-728-2041311 reviews
1/205
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Welcome to the Real InterContinental at Multiplaza Mall, an IHG Hotel, a luxurious 5-star accommodation located in the vibrant city of San José, Costa Rica. Situated in front of the iconic Multiplaza Shopping Center, this hotel offers convenience and style right at your doorstep.
Upon arrival, you'll be greeted by a 24-hour front desk and friendly staff ready to cater to your every need. With 311 reviews, this hotel has proven to be a favorite among travelers. The minimum price for a stay starts from just $228, ensuring a high-quality experience at an affordable price.
Indulge in the hotel's impressive amenities, including an outdoor swimming pool, a spa with Turkish steam bath and sauna, and a fitness center. Enjoy a refreshing drink at the bar, savor delicious meals at the on-site restaurant, or relax on the sun deck with stunning mountain views. The Real InterContinental at Multiplaza Mall also offers free Wi-Fi, air-conditioned rooms, and a convenient location with easy access to the city center, just 4.8mi away.
Embark on an unforgettable vacation at the Real InterContinental at Multiplaza Mall, where luxury and comfort await. Book your stay today and experience the best of San José, Costa Rica.
After a day of exploring the vibrant city of San José, Costa Rica, why not take a refreshing dip in one of the hotel's two pools? Pool 1 is an adults-only oasis, featuring a heated infinity pool that overlooks the stunning cityscape. Lounge on the comfortable poolside chairs and soak up the sun while enjoying panoramic views. Pool 2 is perfect for families, offering a heated pool where kids can splash and play to their heart's content. With these two options, guests of all ages can find their perfect swimming spot.
Hungry after a day of adventure? Look no further than the hotel's on-site restaurants. Start your day with a hearty breakfast at The Market, where you can enjoy a wide array of international cuisine to suit every palate. For a taste of authentic Costa Rican flavors, head to Factory, a family-friendly grill and barbecue restaurant that is sure to satisfy your cravings. Craving Italian fare? Pimento offers a traditional ambiance and a menu filled with mouthwatering Italian dishes. And for those who love Japanese and Asian cuisine, Nau Sushi Lounge is the place to be, with its modern ambiance and delectable sushi creations.
When it comes to payment options, the Real InterContinental at Multiplaza Mall accepts major credit cards including Mastercard, Visa, American Express, and Diners Club. Please note that cash payments are not accepted, making it even more convenient for you to settle your bill.
No matter your travel arrangements, the hotel has a room to suit your needs. From the spacious 1 King Premium Balcony room, where you can enjoy stunning views from your own private balcony, to the comfortable 2 Double Classic rooms that accommodate larger groups, the Real InterContinental at Multiplaza Mall has you covered. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable stay. So whether you're traveling solo, with a partner, or with your family, you'll find the perfect room to relax and unwind after a day of exploring all that San José has to offer.
Closest airports
Juan Santamaría International Airport
5.1miQuepos La Managua Airport
34.8miLa Fortuna Arenal Airport
46.4miTambor Airport
60.4miTortuguero Airport
61.2miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Free spa
Sauna
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
Hot spring bath
24-hour front desk
Mountain view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
View
Soundproof
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Show 9 photos
Premium, King, Balcony, Club Lounge Access
1 King Size Bed
Balcony
x10
+
x6
More details
1 King Premium Balcony Club Lounge Access includes either a king-size bed 150-183 width or 2 double beds 131-150 width.
Show 10 photos
Premium, King, Highfloor, Club Lounge Access
1 King Size Bed
x4
+
x3
More details
1 King Premium Top Floor Club Lounge Access includes a king-size bed 150-183 width plus bathrobes.
Show 13 photos
Premium Ok, King, Highfloor
1 King Size Bed
430 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
+
More details
Experience luxury and comfort on the top floor of our hotel in our spacious Triple room. With breathtaking mountain and garden views, a private bathroom with a bathtub, and additional amenities such as a minibar and flat-screen TV, you'll have everything you need for a memorable stay.
Show 12 photos
Classic, 2 Double
2 Double Beds
325 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
x4
+
x3
More details
Introducing our 2 Double Classic room, perfect for both adults and children. With a spacious 323 sqft and featuring breathtaking mountain and garden views, this room will provide an unforgettable stay. Enjoy a relaxing bath in the bathtub, take advantage of the minibar and coffee machine, and unwind in front of the flat-screen TV. Stay comfortable with air conditioning and soundproofing, and indulge in complimentary toiletries. These amenities, along with the added convenience of an elevator, laptop size safe, bathrobe, and wake-up service, ensure a truly enjoyable stay.
Show 13 photos
Classic, 2 Double, Pool View
2 Twin Beds
325 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
+
More details
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Show 7 photos
Premium, King
1 King Size Bed
430 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
x4
+
x3
More details
This modern, air-conditioned room features flat-screen cable TV and iPod docking station. It comes with a coffee-maker and a private bathroom. It also comes with Executive Lounge access.
Show 12 photos
Premium Ok, King, Balcony
1 King Size Bed
430 sqft
Mountain view
Garden view
Private Bathroom
Balcony
+
More details
Experience the ultimate luxury and comfort in our 1 King Premium Balcony room. With stunning mountain and garden views, a private balcony, a spacious bathroom with a bathtub, and top-of-the-line amenities like a minibar and coffee machine, this room is perfect for a group of up to 3 adults and 2 children.
Show 7 photos
Premium, King, Pool View
1 King Size Bed
430 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
+
More details
Indulge in the comfort and luxury of our 1 King Premium Pool View room. With spacious accommodations for 3 adults and 2 children, this 431 sqft room features a private bathroom with a bathtub, flat-screen TV, and a stunning pool view. Relax and unwind in style with amenities such as air conditioning, a minibar, and a coffee machine.
Show 10 photos
Suite, 1 Bedroom, Highfloor
1 King Size Bed
860 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.
Show 4 photos
Premium, King, Pool View, Club Lounge Access
1 King Size Bed
x4
+
x3
More details
1 King Premium Pool View Club Lounge Access includes a king-size bed 150-183 width plus bathrobes.
Show 2 photos
Premium, 2 Double, Club Lounge Access
2 Double Beds
x4
+
x3
More details
2 Double Premium Club Lounge Access includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus bathrobes.
Show 13 photos
Standard, King
1 King Size Bed
205 sqft
x4
+
x3
More details
King Size Bed is 205 square feet and includes a king-size bed 150-183 width plus bathrobes and slippers.
8.2
311 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇹🇼
Roger
10
March 2023
The location Escazu is a very nice place to live in. The room was big spacious clean I love the pool sitting poolside was so fun. I love the live music at the lobby it was so romantic being with my partner there I'll always cherish it. The beds are very comfortable.
The market's food unfortunately screwed up my order my seafood was raw and I had to pay the whole thing It was the first time ever i ever had to send food back in my life. I thought it was only a thing in reality tv show.
🇨🇷
Tavogm
9.1
April 2023
- I loved the pools each one with different temperature - The staff in the restaurants, pool service, cleaning staff and bar are just amazing - The food at restaurants was excellent.
The information provided at the lobby, no recommendations, no help with inquirings; There was only one person every day the entire day doing his best but overloaded with all.
🇺🇸
Jeffrey
8.2
January 2022
We stayed at the Intercontinental the last 2 days we were in Costa Rica. It is located next to the mall for convenient shopping but was much further from the airport than anticipated. We stayed at the Club Tower Room and enjoyed the complimentary happy hour drinks and snacks.
I scheduled room cleaning service for 1pm and my COVID test at 4pm. We left our room after lunch to allow our room to be cleaned and returned at 4pm. When we returned, our room was not cleaned, and I discovered that my COVID test was cancelled because I was not in the room at 3pm to confirm the COVID test appointment I scheduled that morning. Both eventually got done but I was annoyed at the delays and that we had to leave our room again.
🇺🇸
Raymond
10
April 2022
Intercontinental was fantastic. Location was just across the street from the beautiful mall at Escazu and my favorite local supermarket. The hotel restaurants were exceptional. We tried the lobster factory, the local market restaurant and the Italian restaurant. All three exceeded our expectations. Staff was very friendly. We took advantage of the breakfast every morning and the happy hour in the evening. Both were served close to our room, which made for a very comfortable stay.
🇺🇸
Dee
9.1
July 2023
Very clean
I requested my room to get cleaned, with the sign on the door, and was told not today. But then I asked again to the same lady, she said someone would come. I had the sign up for service, not sure what else to do.
🇺🇸
Truax
9.1
December 2021
We have stayed at this hotel several times, due to doctor appointments nearby. My husband and I are vegan and I was pleased to see more food options in the room service menu. The front desk person who took my room service order was very helpful with the food order. However, more vegan options would be appreciated as you know it is a growing area.
I purchased water in the gift store. However, the price was different from one day to the next. This was not due to the change in colones-dollar. I wish that you could sign in to your room early, if it's ready, without paying the extra fee.
🇺🇸
John
9.1
August 2023
Extrodinary personal service by staff - especially the service staff in The Market restaurant there. Great reception staff and exceptionally service oriented door staff.
Nothing
🇺🇸
Laura
10
August 2022
Breakfast was incredible! They had a bountiful selection of fresh fruits, typical foods from Costa Rica as well as egg, potato meats and cheeses.the staff was ALWAYS ready to help. Almost everyone on the staff could use and understand English as well as Spanish. I had a delightful time
🇺🇸
Truax
9.1
April 2022
Location, style, cleanliness, comfortable were all great.
Room service: I have frequented the hotel over the last two years and noticed a decline in the room service. The pasta was cold, with no salt and pepper, fast food packets of mayonnaise, and ketchup. In addition, the room service was not up to the standard I experienced on previous visits.
🇮🇱
Yaron
10
August 2021
This in an excellent hotel. The rooms are comfortable and the beds are fantastic. The warm outdoor pool is a big plus. We stayed at the hotel between our visits to the pacific and atlantic sides of Costa Rica and we found it very difficult to leave.
The breakfast buffet is a mess due to the Covid regulations. We had to wait for our second rooms for a couple of hours though we arrived after check out time.
Attractions
Costa Rican Art Museum (Museo de Arte Costarricense)
3.7miSan Jose Central Market (Mercado Central)
4.9miNational Theater (Teatro Nacional)
5.2miPlaza de la Cultura
5.2miGold Museum
5.3miBraulio Carrillo National Park
5.7miRescate Animal Zooave
9.6miDoka Estate
11.3miOrosi River Valley (El Valle del Rio Orosi)
13.2miSarchi
16.6miLa Paz Waterfall Gardens
17.8miPoas Volcano National Park
18.4miLankester Botanical Garden (Jardin Botanico Lankester)
19.3miIrazu Volcano National Park
20.8miRainmaker Park
25.7miAttractions
Costa Rican Art Museum (Museo de Arte Costarricense)
3.7miSan Jose Central Market (Mercado Central)
4.9miNational Theater (Teatro Nacional)
5.2miPlaza de la Cultura
5.2miGold Museum
5.3miBraulio Carrillo National Park
5.7miRescate Animal Zooave
9.6miDoka Estate
11.3miOrosi River Valley (El Valle del Rio Orosi)
13.2miSarchi
16.6miLa Paz Waterfall Gardens
17.8miPoas Volcano National Park
18.4miLankester Botanical Garden (Jardin Botanico Lankester)
19.3miIrazu Volcano National Park
20.8miRainmaker Park
25.7miAirports
Juan Santamaría International Airport
5.1miQuepos La Managua Airport
34.8miLa Fortuna Arenal Airport
46.4miTambor Airport
60.4miTortuguero Airport
61.2miFactory
Cuisines
Ambiances
The Market
Cuisines
Pimento
Cuisines
Ambiances
Nau Sushi Lounge
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Free spa
Sauna
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Parking On Site
Terrace
Soundproof rooms
Hot spring bath
24-hour front desk
Mountain view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
View
Soundproof
Extra long beds (> 6.5 ft)
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Accessibility
Upper floors accessible by elevator
Wheelchair accessible
Activities
Golf course
Live music/Performance
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Hair/Beauty salon
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Radio
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Free spa
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Hot spring bath
Kids' pool
Locker rooms
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Car rental
View
Garden view
Mountain view
Pool view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
Diners Club,
Mastercard,
American Express
This property does not accept cash.
What are the check-in and check-out times at Real InterContinental at Multiplaza Mall, an IHG Hotel?
Guests at Real InterContinental at Multiplaza Mall, an IHG Hotel can check in starting from 03:00 PM and need to check out by 12:00 PM.
Can guests park for free at Real InterContinental at Multiplaza Mall, an IHG Hotel?
Yes, parking is available at Real InterContinental at Multiplaza Mall, an IHG Hotel. The parking is free, private, and on-site. No reservations are required for parking.
What are the rates at Real InterContinental at Multiplaza Mall, an IHG Hotel?
A stay at Real InterContinental at Multiplaza Mall, an IHG Hotel can begin from a rate of $228. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at Real InterContinental at Multiplaza Mall, an IHG Hotel?
The hotel offers various room types including 1 King Premium rooms (with and without balcony), 1 King Premium Pool View, 1 KING PREMIUM, 1 King Classic Pool View, 2 Double Classic Pool View, Superior Double Room, and Premium Room. The rooms range in size from 323 sqft to 431 sqft. All rooms are non-smoking and can accommodate varying numbers of adults and children. The bed sizes vary between 1 King and 2 Double beds.
How can guests spend their time at Real InterContinental at Multiplaza Mall, an IHG Hotel?
Guests at Real InterContinental at Multiplaza Mall can spend their time enjoying a range of leisure amenities. They can relax and unwind with spa and wellness packages, including massages, body treatments, and facial treatments. There are multiple pools available, including an outdoor swimming pool for adults and a separate pool for kids. Guests can also indulge in the Turkish/Steam Bath, sauna, and hot tub/Jacuzzi facilities.
For dining options, guests can choose from various on-site restaurants. Factory offers a family-friendly ambiance and specializes in grill and barbecue cuisine. The Market offers a wide range of international dishes, and Pimento offers Italian cuisine in a family-friendly and traditional atmosphere. Nau Sushi Lounge offers a modern ambiance and serves Japanese, Sushi, and Asian cuisine.
Overall, guests can have a relaxing and enjoyable stay at the hotel by taking advantage of the spa, pools, and dining options.
Is there a swimming pool at Real InterContinental at Multiplaza Mall, an IHG Hotel?
The hotel has two pools. Pool 1 is an outdoor pool that is heated and has an infinity feature. It is only available for adults. Pool 2 is also an outdoor pool, heated, and only available for kids.
Is there an in-house restaurant at Real InterContinental at Multiplaza Mall, an IHG Hotel?
Yes, the hotel does have restaurants on site. The restaurants available are Factory, The Market, Pimento, and Nau Sushi Lounge. Factory offers a grill and BBQ cuisine while The Market provides international cuisine. Pimento serves Italian food and Nau Sushi Lounge offers Japanese, sushi, and Asian cuisine.
What methods of payment does Real InterContinental at Multiplaza Mall, an IHG Hotel accept?
The Real InterContinental at Multiplaza Mall, an IHG Hotel accepts payment via Mastercard, Visa, American Express, and Diners Club. However, please note that cash payment is not accepted at this hotel.
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