Everything. we loved our stay. The hotel was beautiful and the wellness amenities were great. The best thing though, was our dining experience. I believe Denisa is the name of the woman who was taking care of us. She was wonderful, her service was spot on and she took care to remember our preferences. She provided the best dining service I've experienced. I highly recommend adding the meal option to your booking. We did and we're delighted to learn that on top of our breakfast buffet, we also got a three course lunch as well as a three course dinner. Highly rated this hotel

The amount of stairs. But it was my fault as I booked a room with stairs IN the room, not taking into account how out of shape I am. lol

Very beautiful location, closely to Karlovy Vary, good possibility for travelers by a car. There are 4 hotels on big territory near golf club. The hotel is stylish and comfortable. Rooms are very clean, warm and plenty of light, equipped with capsule coffee machine and refrigerator. A bottle of mineral water is bonus. Spa is very clean, without chloride smell. It starts from 8 am, saunas starts from 4 pm up to 9 pm. There is complex of saunas and whirlpool, which are together with swimming pool have a panoramic mountain view. It's really great. The gym is also available from 8 am. A breakfast is various (cold and hot) and good choice of cheese :-) with opportunity to eat on the open terrace. The hotel is surrounded by golf fields, hills and wood. I can recommend for solo or couples, who really like comfort, silence and nature

We would like to have a little bit better choice for a dinner.

It was quite, that’s what I needed for my vacation. Staff was very helpful. The wellness facility was great. I had an excellent experience with the massage.

The wasps (it’s a joke). 😉😉 They can’t do anything about that. There was nothing I didn’t like.

Located in a quiet place, away from everything, excellent for a good rest. The spa and the breakfast buffet and were wonderful. The room was very spacious and the bed was very large and comfortable.

Spacious and comfortable room, super friendly staff, good spa facilities, nice menu options for breakfast, lunch, and dinner, great place and location if you are into hiking or cycling in nature.

The only downside is that the location is not super easily reachable if you are not going by car. There's a train that runs from Karlovy Vary to Cihelny (and the other way around), but it only runs every two hours, so one needs to plan.

The design of the hotel and the overall experience was excellent. I was in the main building with an amazing view of the forest and mountains. Also the wellness center is well designed and large.

May be the breakfast could be improved a little bit.

Nice spa! 3 saunas and a spacious pool. Breakfast was fine, the garden looked good. The restaurant is nice with goor food.

A shower in the bathtub is a waterdisaster. Please make a screen on the rim to prevent wet floors. Restaurant: A bit expensive compared to local restaurants that serve about the same meals.

Amazing place with beautiful nature and quiteness around. new and very good wellness facilities. big rooms. friendly chateau director...restaurant open all day with good food and drinks. will definitely recommend

breakfast was rather simple.

The place is beautiful and the staff are kind and helpful

The restaurant menu is limitated

The chataux is perfect' idealic surroundings' the views from the hotel are stunning. The lady manager went out of her way to accomodate from arrival to departure' all the staff are very pleasant' i would highly reccomend a visit if in this area' pieacfull and quiet' perfect place to have a relaxing break.