Awesome luxurious place with great interior. Loved the cat who lives by the hotel and super lovely fish aquarium. (Give the fish a toy and something to play please.) Wonderful city view, while quiet. Very agreeable feel-good interior. Friendliness 50/50: Could be more customer oriented and provide more professional support. Loved the millet and oatmeal breakfast. Great real rock from the mountain in the breakfast room. Loved the fact that supposedly this is a Czech family owned business. Windows are have great isolation.

A bit more friendliness at the reception would do. But one of the ladies was extremely nice and helpful. More organic food products would increase the food quality. Breakfast people were super friendly.

The breakfast spread could have been better more for 150 Euro bedroom stay per night. Like maybe hashbrowns, eggs made to order, a hot station.

the location is very good, the room is really good the food was tasty enough for the proposed price

The place was very nice and clean, location with an amazing view of the city

The staff mixed up our reservation with another person's of similar name who booked a higher class room but we never got our cash difference back despite assurances to the contrary. Also the pool is not always accessible, only upon reservation, the staff claims it is Booking.com's mistake that it isn't mentioned in the description. Anyway, these two things put us off a lot and we shan't return to this accomodation.

Front desk ladies very nice and friendly, helping with your needs. Breakfast was good, home making food.

I chose this hotel because it has a swimming pool. However, it was quite difficult to hit. The pool is open according to the schedule and pretty busy, closes at 7pm in the evening. They charge Euro 8 for an hour but don’t give you a towel for the pool and towels change in the room only after 3 days, which is very surprising!!! Housekeepers are assertively arrogant.

First night reception messed up and sent other people to our room with the spare room key. Everyone was confused because they did a check in and got keys and so did we but several hours before them. We didn't really feel safe after that. Reception guy did apologize and gave us a bottle of wine as an apology but that doesn't mean it's not worth mention.

It was clean and cozy. Good location of the hotel

From day one not comfortable with the attitude of the restaurant staff. It was very uncomfortable when, after asking that I had only breakfast, they took me to a corner and put me at a separate table. I never used the breakfast after that

Very nice view

The room could be cleaner. Despite our expectations breakfast was not good

The wiew from balcony.

A 3 stars Hotel that normally is a 1 or 2 stats to be valued. There was no room service (to clean,to change sheets and towels. The breakfast could only with some small tea cup plates probably to not let the customers to take tio much food . The brekfast was so poor,i never seen such a poor breakfast with bot so much choices. Pool and sauna in weekend was closed.