Breakfast had a good selection, rooms were spacious and very clean. Loved that the windows were fully open able and glad there was on-site laundry. Grounds were very well maintained and all staff were kind and willing to assist and responded quickly to our needs.

There were several large dogs allowed to stay in the rooms on our floor and a couple of them met us coming off the elevator while not being on a leash. They did not appear to be service animals and wish the front desk would have mentioned that they were pet friendly when we checked in so that we could have the option to stay on a designated non-pet floor.

I liked that it had a full kitchen. Property was clean and staff friendly. I loved that it’s next door to Trader Joe’s. I bought food there. There was a man at check-in named Rudy that was very accommodating. He asked where I preferred my room which was great. I’ve never been asked that before. He helped me choose the perfect room. I like to be tucked into a corner.

It’s a little older but nothing was wrong with it. The only thing I didn’t like was the lack of luggage carts in the other buildings. I’m sure the main hotel had them but I didn’t see any in Bldg 3.

We loved the whole set up of the room. Having a whole kitchen was awesome and full size fridge! we also enjoyed having a table to eat dinner at instead of having to eat on the couch. Another great thing is that the couch pulls out into a bed (perfect for a family or two couples to share the room). The free breakfast was actually GOOD and fresh food instead of pre packaged! Also plenty of great channels including a few HBO. Also there’s a Trader Joe’s right next door so we grabbed some drinks and snacks for the room!

Our only complaint is that there was a few stains on things such as furniture and walls..another one was that the pillows were soooo thin and flimsy. Next time we will just bring our own though.

Location good, , breakfast good, staff helpful, room clean, but not as updated as in building 3 where we stayed in December

Parking tight and lots of traffic for building 1, had to go way over to the other side of hotel at times to park, room although very clean shower was not updated, snack prices were high if you were hungry. Distances were long. Our price for the time there was higher than in December

Good I guess it was happy hour and they were serving beer and wine which was really lovely and cheese and crackers but there was a bunch of young men that were just consuming all the beer should be like one beer per person cuz those boys in the corner they got drunk off of your beer that was crazy

The toilet is so low it's hard to go to the bathroom with such a low toilet if it was higher up it would have been pleasant or pleasant better

It was a nice place to stay it was clean and convenient for where I was going. The staff was nice and friendly on my arrival but later on in the evening when I went into the lobby to get some provisions the staff was not very nice or helpful. The next morning when I went in the same staff was there when I was greeted and they were again very nice and helpful.

The one thing that was not acceptable was that the toilets were so low to the ground that my knees were literally higher than the toilet seat. My wife has bad knees, and I literally had to lift her up off the toilet it is so low. If you have bad knees or arthritis or you are handicapped you do not want to stay at this hotel.

Even tho they've cut back on amenities, it's still one of the best extended stays for the buck.

Evening social was 4 days a week- now its only one. They used to serve enough to make a decent meal during socials, now it's some mediocre salad, crackers, cheese. The other part- that's the only reason to even show up at these.

Convenient location for my trip, Suite was great, kitchen and fridge, small living room, large bedroom with on suite. AC or course. Comfortable bed. Very convenient to have a Trader Joe’s next door.

Close to the freeway, quiet enough to sleep, but if you are used to quiet surroundings the traffic noise could be a consideration.

Breakfast was OK didn’t like how the staff had to serve you mostly everything and we’re no longer on Covid watch they didn’t seem to care if you were enjoying your breakfast they were more concerned about how many packs of sugar or salt and pepper you were taking to use at your table. Too controlling and hovering over everybody while they were eating making their waffles getting juice they also didn’t have the basics peanut butter for those of us that like it on our waffles no sugar free syrup for my husband who’s a diabetic and just little things like that we’ve stayed at your properties multiple times and have never had this issue before. Maybe it was just this site. The website also said that they have social in the lobby but when we arrived on Thursday night it was only on Wednesday nights now but I did not say that when I booked nor did it say it on your website

Read comments above We chose to stay at your hotel because of past experience , We came to go to Universal Studios which is about 30-45 minutes but we will probably choose to stay closer next time

We like that the property was pretty close to everything that we needed to get to, especially the beach

The only bad thing about the property that I would say is it being so close to Trader Joe’s parking lot, the traffic through there was kind of annoying