beautiful setting Dominicans are wonderful

Food mediocre and oftentimes did not match menu Too much separation by what level you pay in at Needed to make reservations early AM to get restaurant you wanted High pressure membership drive

The atmosphere is very nice,and the pools are awesome.Maybe we came in June not high season, we don’t feel it’s crowded. The food is good enough,but we can go to eat in the restaurant besides (The Circle).The buffet restaurant in Circle is excellent.

The room is a little bit old,but in general it’s nice and clean.

Overall, the facilities are in good shape, the beach and pools are very clean, the food was tasty and fresh, the service was great, particularly the lobby bar staff: the bartenders Lucia and Luis were super friendly and amazing mixologists, their supervisor Luis always came around for a nice chat, our concierge Felipe took very good care of us; and, Leandro at the steakhouse was the best waiter!

Starting to show some wear and tear, some bars didn’t carry all same spirits, pool bar had mostly generic brands, buffet could include more variety maybe, the real “luxury” seems to be reserved, the Circle by Meliá staff should learn how to pitch their program in less time instead of taking 2 hours of your precious vacations.

Room is clean and very nice! stuff is friendly! Restaurants and food varieties is good.

Room/customer service is extremely slow. you can ask about something and didn’t even get it after few days! Until you go to the reception and insist something to be done while you’re awaiting..

The staff is incredible and so very accommodating. The location is beach front (though not all rooms are beach view). There were plenty of daily activities we were part of- water aerobics, mixology class, etc. They had a wonderful group that was used for their excursions- in which we participated in the party boat and deep sea fishing! Both were very exciting and well worth the money. The food was incredible and we really loved the buffet as it was super easy in and out with more options than imaginable.

Booking.com screwed up my reservation by allowing my personal information to be breached and get cancelled- in which they DID NOTHING, therefore I needed to book a new room- which was SMALLER and MORE EXPENSIVE. The resort I have absolutely zero negative things to say about the property!

Enjoyed the various restaurant options. The swim up room was great. Private access to the pool in your backyard! Staff was friendly and very accommodating. Lovely place to relax and unwind with friends

Our toilet did run a bit while we were there and it took a while to get a handle on the thermostat. It would’ve been nice if citronella candles were one of the amenities in the room if I wanted to go outside after dark and not get bitten by mosquitos

Wonderful stay. Staff are excellent - Yoiner, Emelin, Daris, Mervin, Browlio, Laudis, Gladys, Edson, Jacquelina and so the list goes on and on. The property is so well looked after and the gardens are meticulous and just beautiful. We so recommend a stay here.

More communication as to what events are happening in the evenings and where.

Super beachfront location. The beach itself is great too. Resort is very clean and tidy. Very good food in all restaurants. Room was nice and comfortable. Good evening entertainment. Lexington from Guest service did great job and fulfilled all our requests.

Great vaca. See you next year!

nothing

excellent hospitality, great food, and a great location. the staff is super friendly. I was at the reserve area with an assigned butler Osvaldo Veloz. He was very attentive and professional getting all of our activities coordinated. including the 80th birthday celebration for my father. it was a total success! I also have the opportunity to meet the general manager of the resort Adriane Romero. She is hands on management. I saw her on several occasions in the morning at the breakfast buffet assisting and ensuring everything was running smoothly.

I honestly do not have anything negative to report.