Staff were very helpful and friendly. I stayed here years ago when a friend worked here, under different ownership, and the hostal has since been remodeled with more rooms. Breakfast is good: bread, jam, eggs (cooked as you like), juice, fruit. Cute garden with plants, picnic table, hummingbirds. Theres a grill if you want to buy charcoal and cook on it. Kitchen for cooking (I didn't use it) and fridge to store food (i did us that). Excellent wifi signal. Great long-lasting hot water for shower. Great price!

I confirmed I had balcony rooms in the garden area of the hotel, and the reservation confirmed that, but when the desk clerk took me to check in, one was already occupied, so there must have been some confusion amongst the staff and/or a previous guest, because the log-book showed that I was supposed to have that room. It was 2am at the time, so for the price no harm no foul to just take another room. I could have used another blanket on my bed but not bad: once i grabbed blankets from the additional bed in my room it was more than enough. Picky-snickey: I like much stronger coffee, but again for the price its hard to beat.

It's family run and the family are very nice. It's also in a great location. I've stayed here many times over the years. So it has a somewhat homey feel. I even run into other guests who have stayed there when I did in previous years.

The original Alcala was bought out by another hostal and they facilities are being merged. It can be a bit noisy with the construction work. I hope when the merger is completed it will be nicer.

The staff are very friendly and attentive to the guests needs. This is a very cute hostel and I reccomend for anyone who doesn't mind being out of the main tourist districts.

Hostal didnt have my booking on arrival which created quite the delay late at night after a full day of travel. I had to ask for basic things like towels, blankets ect.

Good and quiet location, few minutes from Plaza (400m), also not faraway of Old Town with Uber (approx. 2 dollars). Good breakfast, you can choose which way you like your eggs, we had nice juice as well. Hot water in the room, nice garden, good wifi. You can use the kitchen if you want, it was nice and clean. Host was supernice, was speaking English. There is a parking lot for free, it is just for one car, so be sure you make a reservation in advance. Shop is located just 5 metres from the entrance to the hotel.

Great location, tastefully decorated and restored older mansion, super nice hosts, quiet, wonderful breakfast. Highly recommend this hidden gem close to the nightlife in Mariscal but still serene.

Beautiful place with an inner garden, lovely family, very comfortable, good shower with hot water

no shampoo provided, the wifi signal in my room was a bit weak

Loacation, hot water

We stayed at two different times, at the first the room was not So clean at the second it was clean and much more nice. The staff does not speak English at all.

Great location. I liked the graden inside the hotel. The breakfast was nice. They gave us an extra blanket for the cold.

All good

perfect welcome even early in the morning after a night on the bus. The quality of the room and the hummingbird show in the morning. The thoughtfulness of the managers and the breakfast included

nothing

I have stayed at Alcala a few times when I have been in Quito and never been disappointed. The staff is very friendly and accommodating. The rooms are always nice and the bed comfortable. Breakfast is also included. Alcala is a good value in the Mariscal area and public transportation is nearby.

Everything was enjoyable about my stay, as usual.