good location

the construction nearby and dust from outside

Staff extremely helpful. Rooms spacious and kept very clean with all the facilities needed for a short or a long stay. The hotel is very conveniently located for meetings at The American University in Cairo, School of Business n New Cairo. Two shopping centres very close by for meals and groceries.

A lot of construction around the hotel so very noisy from early morning including weekends. But this is not the fault of the hotel owners. New Cairo is quite a drive from old Cairo. A lot of time is spent in taxis and ubers to get from one place to another. But for meetings in New Cairo location perfect. No meal facilities at the hotel. Breakfast would be helpful as no possibility to buy groceries if we arrive late.

The chef Tamer was so nice and helpful. The front desk was welcoming. The location was excellent. Room is comfortable and more than enough. سجادة صلاة 😍 Breakfast was ok for me.

In the room, there were no water, coffee, tea, or sugar like other hotels. Apparently this is a furnished appartment style. But when you go down to breakfast, you will find everything there. Tea, coffee, water, and snacks.

The Staff were very good, friendly and helpful through out my stay. The staff spoke good English and we were able to communicate. A great thank you to Kamal, Tamer, Khalid and Mohammed. They had very good customer care and made my stay very comfortable at the hotel. The rooms were clean, good bed linen, with functional kitchen and sitting area.

Mohammed was very patient and worked with me when we realized they do not accept American Express credit card. Even though booking.com accepted Amex to make the reservation. Because of that I probably will not use booking.com next time. There should be consistency between the hotel and agency.

The construction around the property was a bit of a hassle.

Nice place, spacious, friendly staff, location is spot on , 2 mins walk from Point 90 mall, does not feel like an apartment but more like a hotel.

Just a small thing, cups and utensils were not clean, nor there was soap in the container to clean them, cleaning sponge was heavily used, I stayed for one night, so I really didn't bother. But apart from that, the space is just clean.

the staff is very helpful and problem solving comfortable and clean

they cancelled my booking for card problems, without calling me first. I updated the card info immediately but my booking was cancelled and lost my first day stay in the hotel. however, staff put me in another flat as a temporarily solution, I didn’t like it because all was under construction but it really helped.

Proximity to most of the amenities. Friendly front desk guy (Mohamed Yousuf). Room cleaned daily.

Plugs, we had to get special plugs for our appliances (laptop and mobile phones).

the location is super, the cleanness, and the staff whose one of them changed our suite when the water heater wasn’t working properly

the T. v. Channels as we used to spend most of the night at the hotel and there was no variety to watch. no breakfast.

The beds were super comfy and the apartment clean and the layout well thought out. The staff at reception and house-keeping were so friendly, helpful and welcoming. Great location for Point 90 Mall, AUC and the main roads taking you into the city. The WiFi is great and there is even a small gym downstairs. We will definitely be back 😊