Great hotel and service for its price. The pool and beach areas look nice. The rooms are big enough. The staff is friendly and extremely helpful. There's a big variety of awesome food (even if it is repeating sometimes, you can always choose something different so that you won't eat the same meal earlier than in 7 days).

There's no sound isolation in the rooms, and no carpets on the floor in the hall - it's very noisy. On the other hand, it's the same almost everywhere. The hotel is quite far away from Hurghada (20 minutes by taxi). The service in the restaurant is really slow, you need to actively attract the waiter's attention if you need a napkin or a drink. Waiters are the only part of the hotel's staff that I didn't like at all. Alcohol... is the same as everywhere in Egypt. If you want good alcohol, bring it with you. Do not expect much from an all inclusive system.

Convenient room. Good welcoming and helpful staff. Good variety in swimming pools for families and kids. Beautiful kids room for playing. Food is overall nice and variable, specially dinner.

Needs more arrangements in restaurant. As soon as people number increased on the feast day, we started to see overcrowding, but also lack of order. Lack of respect from guests to each other, should be faced with clear guidance to respect queuing ( Egyptian guests). Some Egyptian guests, still waste a lot of food. Air conditioning in rooms needs to be easily adjustable. All inclusive is not as useful as expected (No free fresh juices at all)

The hotel is great, restaurant, bar, the facilities, pool, beach etc etc everything is excellent. You have also shops inside, hairdresser, oils and fragrances… The staff in general are nice and polite. The guys Abdullah from restaurant and bar are great! Hotel location is also good. Cleaning is great, always had the room cleaned and with nice fragrance. Animation staff are cool and friendly, everyday a different activity. Quiet place to enjoy your holidays.

Room distance. If you book a room with terrace and sea view, you’ll have to walk a little bit.

value for money food quality and taste sandy beach nice snorkling spot kids pool friendly staff

food variety(expected for price) kids area need renovation

Everything was wonderful Beach, swimming pool, room, restaurants & staff especially was very friendly and helpful Mr. Moh Gamal (GM), Mr. Ahmad El Masry (Genius Chef), Mr. Ahmad Abdulsalam, Mr. Hamada (Waiters), and Mr. Omar (Aqua park)

Nothing serious

The staff were friendly the offered us an upgrade from garden view to pool and sea view in the main building which was newly renovated.

The food lacks variety and snacks need to be better and the overall food quality needs to be better. Although the sea view rooms needs to be renovated as the rooms in the main building

The room view was perfect. The staff was very helpful. The food is very delicious but no varieties. Everything was almost perfect as we extended our stay two more nights.

The night show by the animation team is very short and sometimes boring.

The beach is sandy and nice and the staff are great the pools are not big but ok . the renovated rooms are so good but the old ones are not good

the food was not good but eatable the breakfast was the good meal but the protein variety was very limited

Excellent customer service, staff were always friendly and accommodating.

Decor can do with updating.

Restaurant and house keeping are very friendly Cleaning is also excellent Lunch variety of foods is better than dinner . Restaurant staff work very hard

Reception is very tough, they don't perform payment at the time of booking because the exchange rate always increases . So they get more Egyptian money when I arrive . They didn't arrange connecting room for my kids.