Front Office team are wonderful, a very special thanks to Mr AbdElHameed, Mr Wagdy, Mr Ayman & of course the Guest Relation for all their efforts and help offered. Aqua pool is heated very good. Beach is sandy and great.

Food: horrible food either taste or quality in all meals, no variety. Chicken almost not well cooked. Beverages are very very low quality & tasteless either alcoholic or none alcoholic. Dead animation team. Discotheque is inside the hotel but drinks inside aren’t all inclusive!!!!!!!! During the day only lobby bar & beach bar are serving drink & in the evening only the lobby bar!!!!!

1. Very good beach with deeper area for swimming and shallow area with sand. 2. Free and convenient parking close to reception. 3. Hotel staff is awesome. 4. Good animation program.

1. Parking is uncovered and dusty. Also security is questionable - someone placed advertisement sticker on the windshield while I was parked there. 2. Limited drinks. 3. Limited variety of food.

The beach was a bit rocky, you need swimming shoes to protect your feet from stepping on the stones, but it is kept clean. you can enjoy snorkelling and speedboat.

The beach isn't very accessible, the restaurant can be very crowded at times and not easy to find a table. the drinks in the buffet are very low quality coffee and the milk is mixed with water. Very limited non-alcoholic drink options at the bar.

Overall it was a very good stay: the food was good and various, the staff was very helpful, the villa room provided to us was big and comfortable and the location of the hotel in the city was very convenient. I would like to comment on a staff member Olesya: she was very attentive to our requests and she always tried to help. She is a highly professional and hard-working person with a remarkable work attitude, ready to help, listen and assist to any request. I must say that she is a real asset to the Sphinx Aqua Park Beach Hotel. She provided us with a great villa room and we are very grateful for that. Thank you, hotel, management, for having such an employee as Olesya!

Sometimes hotel become overcrowded with too many people in swimming pools. And also, there was only one restaurant to serve holidaymakers from both Sphinx and King Tut hotels, which caused queues there, although the waiters were excellent, fast and efficient.

We were five, two adults and our three kids. Our rooms were spacious with large and comfortable beds, enough storage and packing places and nice view from the balcony. The hotel management made a birthday surprise for our son with birthday cake at dinner. There is a long coral reef close to the beach where we could snorkel and swim with a variety of colorful fishes. The offices of different attractions like scuba diving, massage, boat trips to beaches of Giftun island, squad trips to the desert etc. are located on the beach, no need to leave the hotel. The hotel has three restaurants, and two of them are on the beach with nice sea view, so we could have lunch and dinner there. The food was plenty and delicious. We had all inclusive and enjoyed the different salds, grilled meet, cakes and fruits. The swimming pools are large and clean, and also shady after 4 p.m. Our kids enjoyed the mini disco with the animator ladies almoust every night. We would like to go back there 🥰.

We were very satisfied. The hotel crew provided us everything to have a memorable summer vacation for first time in Egypt.

the facility was excellent. the staff every where were very polite, friendly and helpful. the Red Sea water was exceptional. the beach in that area wasn’t sandy but getting in the water wasn’t a problem. you don’t need to go far from the beach to see the pretty colourful fish even by using a goggles and swimming few feet of the shore. the food is only a buffet style and was ok. getting to the commercial part of town is a nice walk or a short taxi ride. all in all it was a good value for the money

We really enjoyed our holiday. the hotel is not big, but very cozy. All rooms have balconies overlooking the sea. we arrived for just a few days, but then decided to extend our vacation to 9 days. Value for money is perfect. I would like to especially thank the manager Mr. Hameed, who made every effort to make our holiday comfortable. He is professional, friendly and can solve any problem. We arrived at the hotel at 6am and as soon as the room was ready we were immediately accommodated. very friendly guys at the reception, special thanks to the receptionist Osama. The cleaning of the room was perfect, every day the housekeeping delighted us with animals, flowers and different compositions of towels. The brightest, funniest, perky and lively animator Mahmud always invited us to gymnastics, I especially remember aqua aerobics with Mahmud. The restaurant staff is responsible, friendly and smiling. I would like to mention the manager Mr. Josef and the hostesses Mohamed Dahy. Every day there was a grill, fish or meat. There are several entrances to the sea, a shallow sandy entrance is ideal for children, there is also an entrance with steps and a small coral reef with fish. We were satisfied with our vacation. I recommend the hotel!

Beach, Sea, under sea view

Internet

OK, it's not a 5-star hotel but the stand-out feature is value-for-money. I paid £115 per person for 4 nights all-inclusive. The staff were very pleasant and helpful. Reception were happy to print my flight tickets (essential for Hurghada airport!!) and I even got a free late checkout (5pm) after a chat with Ibrahim, the General Manager.

No complaints for the price...

Everything was Perfect. Special thanks to Hamid who helped us with everything during our whole stay. Very nice receptionists especially Wagdy and Helal. Big like for the animation team, very Nice guys like Bibo, Jessy and Farris. Big Kiss also to Big Mama. We will definitely come back. Thank you for all!

Nothing negative