The hotel is recently renovated so the entire resort facilities are in very good condition. The landscapes are magnificent (many islands connected by bridges). The beach was quite nice with a nice playground. The activities on the pool kept my son entertained (thanks to Ibrahim, and the DJ man). Free parking is nice too.

1. No elevator\lift. So with a 3 months old daughter, we have to carry her and all her stuff and leave the pram downstairs. Other option to take a ground floor room but we enjoyed the view upstairs. 2. No proper coffee machine on the breakfast buffet. So you have to ask the waiters for coffee and you will be served with, in my opinion, low quality coffee. I believe those two things are no brainers for a 5 star resort. Those are the only things that stopped me from giving this resort 10/10.

What really made a difference was the responsiveness and the attention of all the staff, they are amazing

When I regrettably booked a beachfront room and sacrificed the full board lagoon view for the beachfront bed and breakfast... I was extremely disappointed that palm trees blocked the view... I couldn't enjoy a good view which I paid a lot of money for... An word of advise is to check the photos of the hotel elsewhere other than booking before making the decision ... And don't book beachfront rooms... They are not worth it and almost anywhere you would want to go is a 5 to 7 min walk

staff were perfect. Highly qualified and very friendly. Literally everyone from reception, to room services to towel centers to restaurant chefs and waiters.....simply perfect. Food is really delicious (we had all inclusive option and really worth it). Perfectly heated pool. Amazing beach.

As much as the room was great from the perspective of size, style, cleanliness, amenities. However, my room has an issue with the A/C ... I'm not sure , but it wasn't as cool as i prefer. The hotel does not have an animation team, which is annoying if you want to stay within the hotel premises only.

beautiful landscapes and design, spacious comfy rooms and very nice lagoon view, nice breakfast ,snacks and lunch. Heated pool❤️wonderful beach ❤️golf cars to take you around the resort as its really huge . Mr karim from the italian restaurant was such a gracious host and served such great cocktails❤️ I really had a wonderful vacation , would definitely visit again ❤️

balconies are so close to each other which was very uncomfortable, no animation team which is very odd for such a nice hotel, dinner wasn’t the best,night shows weren’t very entertaining.

Nice location and griund. Helpful staff.

Too few toiletries and water in room to start with. Food area too crowded. Not enough variaty.

Hygiene during covid and all the covid measures put in place

Room bathroom with steps going up to shower was not good for my mum who had disabilities

The location is amazing and there was alot of green areas around. The staff was very friendly wherever you go. The room was good and clean. The breakfast was amazing and alot of delicious varieties were available. Room service was quick. I will visit you again and again

Everything was just perfect, keep up the good work. Many thanks.

The location was so peaceful the room was wonderful with views over the ocean the surroundings were stunning.the hotel is truly beautiful.we were so well looked after by the friendly staff..really was a perfect hotel would highly recommend it

Sheraton Miramar is an exceptional, fabulous, and fantastic spot that brings a lot of precious memories. It is always our favorite destination. Special thanks to all the staff as being so nice and very much caring for our comfort and convenience. We appreciate the service of the staff on the beach helping providing towels and lounge, and also the staff serving on the lunch who made our stay is very special. We would like to have a special thanks to Mr. Youssef Nashaat, Mr. Mohamed Abdoulatif, Ahmed Fawzy, and Ahmed Dominica.

The only concern was in the many mosquitos that needs more attention, and the cleaning of the toilet at the check-in between the guests.

Nice people

Rudeness of one of the workers in the restaurant , insulting the guests - but that was an individual thing.