Amazing housekeeping staff. The rooms and facilities are spotless. And they were very attentive to keeping my space organized. A good location that was walking distance to a few good places to shop and eat. Also close to adult fun in the tolerance zone.

I had a guest that was going to come up at 4pm in the afternoon, but they still acted like I was bringing in a "worker" at 3am. It was just for a quick clothes change and to leave her bag upstairs. Next time I guess I'll check in the both of us when I arrive to avoid the hassle. Oh, and if you're there on a weekend expect a bunch of kids at the pool.

After a week of staying in hostel beds we were happy to arrive at Hotel Grand Park. We were warmly welcomed by the young man at reception and his colleage and were pleasantly suprised to be told the hotel had a steam room and sauna. We used the indoor pool, too. Good location 10 minutes' walk from the Gold Museum, and breakfast was included in the price. Absolutely excellent value for money.

Breakfast options weren't great but we made do. Didn't like having to wear a swimming cap (cost 1 EUR from reception) in the pool. The sauna wasn't working, which was a shame. We told reception and they spoke to maintenance but nobody seemed to fix it.

I arrived early, around 11:00 am and the hotel allowed me to check in at that time rather than have to wait until 3:00 pm! I was very tired and asked for any room available. They kindly upgraded my room to a large room with a very comfortable king size bed. I will definitely stay at Hotel Grand Park in future travels to Bogotá. I love their grand piano and swimming pool, sauna, and Turkish bath. The staff is wonderful, professional, courteous and friendly. Kudos to Lucia, the director of hospitality and interpersonal relations!

customer service location all the employees are great from the recepción guy I can’t spell his name , the ladies in the restaurant one young lady whit glasses and another one helping the tables, the ladies who clean the rooms all them are the best before I stay all the time in the tequendama hotel but now I’m going to stay in this hotel I love it

the phone in the room don’t work tv too small for the room 32 inch last time I stay in a cheaper room and that one have netflix this suite no towels are a little to old but really clean

We asked for a different room and they gave us a beautiful suite with a king bed and a jacuzzi! What a wonderful surprise! I love this hotel! They have a gorgeous heated pool and a grand piano in the lobby. I often stopped by to play the piano and entertain myself and other guests! The staff is very courteous, friendly and professional, always ready to help! The location is close to myriad attractions in Bogotá and easy to get transportation. Will definitely stay here again!

bargain for the facilities. a pool you can actually do laps in. Sauna and steam room no extra charge. good location

just a bit run down. faucet handles loose, missing electrical face plates

Even though we did not use it, the inside heated pool area was superb. There is a very good open concept in the front desk with several seating areas. The staff was helpful.

There was some construction going on which made a bit of a mess in the front. No computer area for flight check in assistance.

The staff was really nice, they took their time to show us our room. The hotel is at a very good location you can walk to any attraction but not close enough to have lots of noise.

The gym and other facilities were under construction so we couldn't use them and we were informed until we did our check in

The beds were very comfortable. The kids liked the swimming pool. The sauna and steam room were great.

That you have to wear a swimming cap to use the pool and you have to buy it at the hotel. It would have been nicer if you were informed in advance or that you get these as complimentary products like the mini shampoos. But all in all it was the best accommodation we have stayed during this trip.

We only stayed for one night briefly but really enjoyed our stay there. The room was well appointed, and the staff was friendly and helpful. Above all else, their pool was outstanding, and we spent most of the time there. The location is fairly close to the main tourist area.

Nothing in particular. I guess we didn't stay there long enough to try out the other facilities.