It is a modern hotel and has some very good facilities. We particularly enjoyed the spa and swimming pools (including pool bar!) which were very good and never too busy. Breakfast was also very nice. The hotel was very well located, just a 5 minute walk into the old town and right next to the ferry terminal, which was very handy for us as we caught a ferry to Helsinki at the end of our stay.

Rooms were ok and the bed was very comfortable. Decor was a bit dated and lacking in character - the room was basically functional and perfectly good enough but nothing special. The plumbing was also quite noisy at times. Wi-if was ok but would often be patchy. Better in the main part of the hotel.

Spa facilities were excellent and really worth the trip. Also, the pool bar staff was extremely friendly and professional. Spa was clean and providing various attractions - pools, saunas, etc.

The value for money could have been better. Even though a 4 star hotel, but did not have any additional wellness kit in the room, and sheets were torn and not done properly the first day. Also, the wardrobe was quite small. Hotel reception was friendly, however, when asking additional help (printing, scan, questions on late check-out), not too helpful. Promised, but did not deliver. Assuming would require additional training. Even though hotel was on the higher side of local hotels cost wise, apart from the SPA area, it did not persuade us as a full-fledged 4 star hotel.

The room is clean and the bed is super comfy. We slept really good, just like home bed. Inside the room has mini fridge but no kettle or mircrowave. However, the spa/pool and sauna is included, and the bathrobes are out of our expectation. We are plusize, so we requested an extra big size bathrobe and we are very satisfied with it. Staffs are very helpful and professional, speak good English and also Finnish. The breakfast was good and fresh. The location is really close to the ferry habour and Circle K, and about 10' walking to the oldtown, also easy to take taxi and buses. In the end, we are super satisfied and highly recommend this!

The room is quiet, clean. The beds are comfortable. Helpful staff. Good breakfast, a large selection of food - the food is delicious. The pool and sauna complex could work a little longer until 24:00h. You can take the parking space in the backyard in city parking - 6€ for 24h. There is paying machine, accept cash and cards. Also you can use EuroPark app it works in the all city area.

Bad coffee, diluted juice. The shower is limescaled, it can be seen that it is poorly cleaned.

The spa facilities were great and I loved that they were included in the price. We could have spent much more time in the spa, but also wanted to explore Tallinn. The food was great -- at breakfast there was a great selection, and it was nice that you could have a nice quick informal meal in the lobby bar as well.

The bedroom walls weren't well soundproofed -- we could hear literally everything in our neighbours room(!!) The pool bar closed earlier than advertised one night, with no explanation -- the barman was also pretty abrupt in telling us that.

Everything was really nice and clean, the staff was very nice and they spoke multiple languages well. The suite was very much worth the money we paid. The breakfast was amazing, very versatile and the special breakfast extra attention was very nice.

The bathroom of our suite was kind of poorly made. The floors weren't tilted towards the drain at all so the water pooled everywhere, and the showers doors didn't keep the water inside the shower at all so water was everywhere. Also the glass door between the bedroom and the bathroom was a weird choise privacy vice. The pool area could have a more interesting children's area so they would stay away from the bar area, didn't really enjoy the kids splashing around while I was trying to drink there in peace with friends.

The spa area was well used and hence very busy. The swim-up bar was a good facility. Hotel well located for the old town and also the ferry terminal for a trip to Helsinki. Car park close to the hotel was good value at €6 per day and the reception staff let us know about it.

The cooked breakfast items might have been better if they’d been hot. Having to take the room towels to use at the pool was a bit odd however clean ones were quickly delivered to your room when needed.

The pool, sauna and hot tub were such a delight after exploring the Old Town in the snow. The location was also perfect for getting to ferry port for a trip to Helsinki. The breakfast range is excellent however it can be a little chaotic if you arrive from 9.30am onwards as we were sent in to find ourselves a table which were all packed and ended up accidentally sitting on one that someone had taken and was kicked off it when they returned from the buffet. Otherwise, staff were very friendly, accommodating and the hotel was warm.

I recommend getting the breakfast on the earlier side for the smoothest experience. We were told we were given a room upgrade but I couldn't really tell what was different. We had to request a room kettle but I think that was just an oversight and the staff quickly corrected it.

Breakfast was really great and the location awesome. It was really easy to use our own car and get to the boat. Room was also really nice and the spa better than expected. For a family, the spa was not great in the evening due to a lot of party people, but mornings was.

There was a water leak in our room (probably AC condensation water) and that was not handled super great. We didn't get offered another room or anything, although the leak was rather small.

There is not a single bad thing I can say about this hotel. We have been here numerous times, and we will definitely be back. I want to take this opportunity to thank the reception staff, who went the extra mile to help us with our small requests and allowed us to check out later due to our flight. Their kindness was greatly appreciated and saved us a lot of hassle. Thank you for that!

Everything was spot on.