The hotel itself is very good and good value for money, and it was not the first time I stayed at a Forenom hotel, but for some reason for that particular stay I received the wrong code in the SMS and it took me a while to get the correct one. The customer service staff on the phone were helpful and quite patient with me, but after travelling for over 12 hours I wasn't happy at all about the over an hour delay with getting into my room. To be fair, such errors don't happen often, so I was perhaps simply unlucky. Forenom has actually two hotels next to each other in that location, so please make sure you arrive at the right one - I myself found the address instructions a bit confusing. Other than that, you get what you're promised for the relatively low rate - a comfortable room in a quiet location with all the basic facilities needed for a night's rest.

I'd suggest much clearer address instructions (might be a good idea to highlight the fact that there are two Forenom hostels just next to one another, at numbers 1 & 3 on the same street - I've never seen anything like it, for example, and headed straight to the wrong building) and perhaps double checking the door code that's being sent to the customer is the correct one.

We like the distance between the Leppavaara train station and our apartment, as tourists we had the opportunity to walk just about 10 minutes and we had the freedom to go all the way to Helsinki by grabbing a train or a bus. Also the area is surrounded by dozens of markets and pubs too. We also love that we didn't have to use any key or something so we didn't have the fear of losing a key or stuck outside our room or the building. The room was warm itself and cozy just like we imagine it would be for a 4 day trip.

The only complaint we can give is that the thin walls of the building between the rooms made us feel a bit awkward and shy, because we are sure that our neighbours could hear me and my friend when we were laughing or talking too loud most of the time, like we used to hear them on some occasions.

The room was clean

The location is terrible, especially at night. Of course, you are trading on it with price. I am not sure, there is staff, we never met anyone, the hotel works with a keycode. The temperature in the hotel was too hot and we didn't find a switch to turn it down. My colleagues in other rooms said there were too much light coming from outside, my room was okay.

Good location in a silent district, just 10 minutes walk from Sello shopping center and railway/bus station. It took me 30 minutes to get to the center. The room is small but cozy and equipped with all the required amenities and equipment. Free laundry and kitchen area located on the floor. Free parking is a huge benefit. The overall experience - good value for this price

Basic but well equipped hotelroom, good value for money. Well thought digital hotel organisation. Helsinki centre can be reached by train.

Residential neighbourhood not very interesting but quiet and looks recently build. Be aware to go to houseblock number one, not three.

very clean and nice.

I was in estonia when I reserved and I was wanted to verify my ID card. I had to call and pay a lot of money for phonecall. Verification should be done at the aparthotel by a gadget with a verification machine electronically computurised system not on the phone. It should have more language options as well.

There are all the necessary facilities, the room was kept warm despite the weather outside. Very quiet.

I did notice some build up dust in the room, in the corners, where not everyone would notice

I liked that you can check in and out completely on your own. The room was cozy and clean. Liked that there was a small table with a chair, microwave, instant coffee.

I did not like that there was no air fresher in the toilet. Also, one of the walls was a bit scratched, not to the point that it bothered us, but we did notice it.

The room was very comfortable, everything you need for your every day life was inside, including the kitchen stuff and the fridge.It was very quite during the night. Both The room and bathroom are equipped with high-quality furniture and it is evidently that there were used high quality materials for the renovation of the room and bathroom. The location is perfect, especially for travelers with the car.

Convenient, great value. Quiet.

No reception area to ask questions. Warm in room at times. Needs fan or air con.