front desk personnel were helpful all the time , we enjoyed the spa unfortunately we had only time to use it once. The breakfast was excellent.

We tried to take our dinner in the hotel restaurant the first night , since the menu of the day mentioned on the black board and sea foods where not available we selected from the remaining choices . Our first course never arrived , the main course composed of 3 different meat, only the chicken could be eaten , since we did not ordered yet the dessert , we decided to take our dinner in another restaurant . No apologies given for not delivering the first course .

Perfect place to relax. We were there for 4 nights. Lovely location on the lake Fantastic, well run pool and spa. Great access from 9 am to 22 pm. Wonderful staff. Large room and nice balcony with lake view. They complied with requests for fragrance free/hypo- allergenic room. Assisted with getting cab rides to and from train station. Would love to return.

Only a slight problem getting out of shower/bath with slippery bottom of tub.

the Manager, Remy Chevalier and all the staff were exceptionally kind and helpful in all matters. But even in helping me to contact the right people to arrange having my car towed back to Italy , after having had an accident en route. They could not do enough to help, nothing was too much trouble. I cannot recommend this hotel enough, I will be coming back regularly and have been telling all my friends and clients to come. the other thing I really liked was the professional but always laid back friendly feeling, I really felt at home there and found the spa so relaxing. the pool courses were great fun too!

EVERYTHING!!

The restaurant ran out of 4 of the meals on the menue by 8pm. They could step up their supply to match demand. I shouldn’t be left with little or no choice, especially after I was seated. Guests should be told before being seated so other decisions, IE going down the road to another restaurant, can be made. The Hammam was cold when we went to use it.

Amazing view. Decent facilities. Nice hosting. But...

Gym equipment is crap. It's rusted. Electronics won't work in the machines. They have a cool exercises gaming system but it doesn't really work. Shower at spa is unhygienic. In the rooms, hey wouldn't switch on AC claiming it's a transition week to summer. But there was tons of pollen of you open windows, making it difficult.

xLocation and the general manner of the staff.

I find it curious that in nearly all the swimming pools in France I have used, one can wear shorts. I find the reason given as one of hygiene for banning them in your establishment as spurious. Again the need to buy flip-flops again questionable. I think also that the dinner menu could give a wider choice.

It is always a great stop on the way to the South of France or coming back up with two children. The underground car park under the hotel makes it easy to bring luggage in the room. But the spas are the thing we enjoy the most. The location on the lake is also great. Restaurants and beaches are within walking distance.

Great location, friendly staff and lots of parking including secure underground spaces. Nice breakfast too. Huge comfy bed, large room with a balcony overlooking the marina. Lots of nice restaurants around the marina and a nice place for a walk along the lake.

Bathroom was dark and a bit tired.

Lovely room, great view, super balcony.

Breakfast very expensive, no bar in room, no coffee (only decaf), availability and prices of beauty treatments was confusing and the spa staff were unhelpful.

Very comfortable and large bed. Superb breakfast. Good spa. Good location close to the lake and marina.

The room needs more hooks to hang dressing gowns from the spa. Air conditioning struggled to keep the room cool. Balcony was dirty.