I was meat by Sylvie who was so helpful, she gave me directions to free parking a small walk to the hotel. This is a beautiful boutique style hotel with a lovely small lounge area, the rooms had everything they needed, very comfortable bed with plenty of wardrobe space for two. The bathroom had everything you needed with proper sized towels. So far in France I have not had a breakfast like it hot and cold food and pastries to die for and all made in house. I will be back with my wife as she will love it.

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The staff was very kind, professional and welcoming. The breakfast was very good ! The rooms are very functional, aesthetically pleasing, comfortable and clean. The beds are super comfy.

There was a strong humidity smell in our room. We didn’t say anything because we knew our stay was short but if we had stayed longer this would be a main issue because it is a very unpleasant odor. This is a common problem for buildings located near the sea so I’d recommend to check the ventilation and maybe use something stronger to dehumidify the rooms.

Hotel located within a few minutes walk of the centre. Lovely bright room with fridge and small balcony. Bathroom of a good size. Option of breakfast within the hotel (which we didn’t take), lots of lovely places to eat in surrounding area.

No parking with the property. Tried to contact in advance to be guided on where to park but slow response. Stopped outside to unpack and was guided from hotel. Used public car park 5-10 min walk away which was free but found our hire car scratched the following day as someone tried to get out space behind.

Brilliant find in Biarritz, great value for money. Perfect location on a quiet street and even though there was no one to greet us (we arrived about 5.30 pm after reception had closed) the check in process was super easy with the woman buzzing us in remotely. Everything was clean, the decor stylish, the bed comfy, the room was nice and bright - The bathroom was especially bright and spacious (and had a window!). We were surprised to find a fridge in the room and all the soaps and shower products smelt amazing - as did the rest of the hotel. We did not have breakfast but the dining room looked cool and chic and the spread looked good.

Room was on the small side, but all the pros definitely out-weighed this con

Nice room Sylvie was very helpful Nice to have coffee and water waiting Great location Clean, nice decor Nice lounge with book exchange

Needed more light- bedside lights very dim and just one lamp on opposite side to bed. Hard to read when dark Not staffed pm but doors still unlocked at almost 10pm. Guests have entrance code so it would feel more secure if front door was locked when unstaffed

great location and nice arrangement of the rooms. Our room was cozy and very bright

we were told that we could leave our luggage in the room after the checkout but then we were unable to retrieve them and we had to call the staff because it was not present at the hotel. It would be good to communicate better when someone will be present at the reception

Fantastic location, close to all main areas. Very welcoming staff and very helpful. We were able to leave bags there for a few hours after checkout and they called a taxi for us when we came back to collect them to go to airport. Also offered us a sweet snack as we were going. Would definitely recommend.

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Beautifully appointed boutique hotel in the heart of Biarritz. Lovely welcome from Maeva. Walking distance to everywhere. The room was perfect for a three day stay. Comfy bed. Excellent bathroom and shower. We loved this hotel and would gladly stay again.

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Clean and comfortable room in refurbished old building in town centre, close to shops/bars/restaurants/etc. Good wifi.

Rather a creaky bed, and the basin plug didn't seem to close. Reception wasn't open in the evening; had to ring the bell, get them to buzz the door, and pick up an envelope inside. Would have been simpler if they'd emailed me the entry code so I could let myself in.

Great location, nicely decorated, rooms were a good size, comfortable and staff were fantastic

There were no black out blinds and the curtain was a very think fabric so it was very bright in the morning. Also the air con let off a musty smell