Reception was joyous. A great welcome and so helpful with the places to go. Room was big and comfortable and shower an excellent walk in size. Sometimes I like a bath but I don't like stepping into a bath for a shower so a walk in like we had was superb. I walked down to the beach for a swim in the morning and it was glorious. I was astounded by how warm the water was as our beach is in a cove. My eczema disappeared after the second swim and for that reason alone I'd come back. The bars and restaurants nearby were perfect and we had a fantastic stay. As we told the receptionist we are part of the Edinburgh branch of the Arnaud Massy appreciation society. The famous french golfer who hails from Biarritz and won the open in 1907. He was the first Basque golfer to win a major and would be followed by Jose Maria Olazabal and Jon Rahm in later years. Next time we will try to get a game but this time was all about relaxing and enjoying the April sun. Thanks and see you soon.

I enjoyed the stairs up but my wife would've preferred a lift

Two members of staff…Stephanie and Thiery made our stay outstanding. They were very knowledgeable about the area, assisting with bus stops and changes when required. The hotel was very accessible to all parts of Biarritz and we felt safe at all times The breakfast was continental, flavoursome and fresh each day. I would thoroughly recommend this hotel and would stay again. Thanks to Stephanie and Thiery.

N/a

Perfect position to visit the city and to surf as well. Even if the hotel is located in the city center, there isn't noise at night so you can comfortably sleep. The hotel is renovated, very clean and everything was working perfectly. Bed was really comfortable and the hot shower as well. The staff was friendly and helpful. We managed to park our car in front of the hotel at night and that was perfect! Unfortunately we had to leave early in the morning so we couldn't try breakfast.

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Loved the fact everything was modern and very clean. The shower gel/shampoo are also organic which I personally appreciated it. Very nicely and practically thought and I found it cute. Very well located and close to Biarritz attractions.

Unfortunately the room and bathroom are quite small and being 2 we felt sometimes not having enough space. It was obviously ok for a 2 night stay but probably would not have been as pleasant for a very long stay.

The location is wonderful, easy to find, near the city center and the ocean. The facilities are great, the bed is comfortable, the room is quite small but compact, very clean, reminds me of Japan hotel. The concierges are wonderful, very friendly and easy going. If I plan on my next trip to Biarritz, will choice the same hotel.

The shower water was not very strong, but I think it's not a big problem. There's no bathroom supplies, such as tooth brush and razor, have to bring your own.

Location is more than excellent, everything is walking distance. Its a shame there is no view, but clearly that is also reflected in the price, so fair enough!! The best bit was the staff, their language skills were perfect and they were so helpful and kind!!

nothing really, all was excellent. room was as described. really good quality beds and excellent shower! next door is a cofee/pattisserie place which is lovely, but if the breakfast room was a little more enticing i would have liked that!

The hostess is exceptionally friendly. Though I tried to use my rusty French, I discovered that she speaks better English than 90% of Americans do. The breakfast was delicious with an interesting selection of items served. For the price you can't beat the location. Walk out the front door and you're at la Petite Plage (the little beach) with restaurants and shops just steps away.

I had to leave to return home.

The rooms and hotel were always clean and tidy, and the rooms were cleaned daily. The location is perfect for walking everywhere you need to go. The best part about our stay was the lady at the front desk. Throughout our stay, she gave numerous suggestions of places to eat and visit and the best times to do these. Every suggestion was great and made our time in Biarritz.

Nothing

The woman at the front desk was so incredibly helpful and kind. She gave us recommendations for places to go and called a cab for us. She is a treasure. The breakfast at the hotel was delicious. The room was very clean and served our purpose, and it was in a fantastic location. I would stay here again.

The bed was pretty firm but after being up all night on an airplane, I didn't care and slept like a rock.

Firstly, Stephanie greeted us and gave us great information for the area, things to see and do. Our room was large and well appointed. The bed was so comfortable, and the pillows were fabulous. We had the best sleep while there.

It was only minor, but I would of loved having a kettle and tea and coffee making facilities in our room. But we managed without them.