Friendly staff ensured easy check-in, wi-fi access and check-out; and good travel advice. Clean, functional studio with kettle and equipped kitchenette. Beds are rather narrow and low but firm enough. Located in the quiet Chartrons district; convenient for riverside Tram B (2 stops to Cite du Vin or to Quinconces hub) and Bus 5 towards Bassin de Lumières or 15 min to Palais de Justice. 2 minutes walk to an Italian restaurant or to the welcoming French restaurant, Monami. Carrefour Local nearby. We very much appreciated Reception accommodating our request to leave our small bags for a few hours prior to check-in and after check-out.

Some sleeping discomfort as the undersheet/mattress protector must have been synthetic!

The studio medium size, it was enough for two people. The most what we liked it was the kitchen corner. It was very handy to prepare something in 10-15 minutes and it has all kitchen tools you may need. Enough storage space (I would say too much). The air conditioner was very handy during the heat, we used it few times before going to sleep. The bathroom was spacious. The hotel is located in a very silent area, we slept with open windows during the night and all we heard were the birds (no autos, no humans, no music, no noise nothing). At only 5 minutes walk there is the tram station and 10 minutes from city center. At 5 minutes walk is the Garonne river and the beautiful area very good for walking.

The cleanliness was not a strong point. At the check in we noticed that is was dust on all the surfaces. The general impress is that the studio needs a little refresh.

Everything was really good. The location is amazing, the staff is really friendly, the studio is quite big and confy. Some noises are coming from outside due to the sports centre next door and renovation done at city residence, but nothing really concerning i would consider as deal breakers. I was a bit sceptic while reading the reviews, but it must be bad luck for these people or different rooms, not as confy as the one i was in because i thought after staying here they were wrong. I would recommend it for anyone.

Nothing really.

Free pick up from airport Location - near the rue notre dame, close to outlet in the way to cite du vin, nice pizza place across, speciality coffee cafés, organic shop, fromangerie, wine bars, restaurants near by. Le mirabelle for lunch, 4em vogue (hawaiian cafe), la pelle cafe, symbio on the river, pizza place across the resident which seem to have some prize are lovely place to go and near by. Staff - friendly and helpfull

It could be cleaner, perhaps use the bleach or drain liquid for toilet and bathroom so that no funny smells could come from there. 2 toilet rolls for a week stay but when asked the cleaning lady in the morning, they gave us extra so it wasn't a problem at the end. Brush etc cleaning kit in the room could be helpful. Wine glasses would be also nice It's not to do with the hotel but the tram line beside the river up to the city centre from our end was under construction. So on our way back to the airport with the suitcase in the rain to get to the other tram line was a bit of challenging.

We loved the neighbourhood it was quiet at night and lively during the day. It was super easy to walk to tram and local shops. Buffet breakfast was decent with enough choice and great fresh baked bread and croissants. We are glad we booked a room including breakfast. Highly recommend the pizza place across the street it was fabulous.

We almost missed the 9pm cut off to enter the property and weren’t supplied the entry code needed to get in but luckily arrived 15 mins before so we’re able to contact the receptionist who was still around. Made it a little stressful when we realised we could not get in without help.

The hotel room was spacious, clean and had a kitchenette, witch is very handy if you wanna cook your own meals if travelling on a budget. The bathroom was in excellent conditions, with a bathtub and the shower gel they had was vegan. We do bring our own while travelling, but is good to know that they have vegan friendly higiene products for use, making it inclusive for people like me and my partner. If you use the tram in Bordeuax, it gets very easy to go everywhere you want fast. The emploeyes were great.

Located in the heart of the city but in calm area, very close to cultural and beautiful spots, groceries and options to eat out. Compact but fully-functional kitchenette. Plenty of room for clothes. Free-of-charge late check-in. Clean

Poor pillow and mattress quality. Not enough soap/gel supplies, but you can always buy for yourself in supermarket for sure

great location, super gentile staff. close to the center. 20 mins walk. along the river which is so nice and full of bards & restaurants to eat and for a drink. nice rooms and good organisation in the room which is not very big but the space is used cleverly. you can go anywhere with Tram which is 200 meters from this place.

The location was very good, the lovely walk along the river to the centre was 25 minutes. The tram was a 5 minute walk and it was only 2 stops to the centre. Staff were helpful and friendly. The price for the studio was good value.

The bed was not comfortable. The bathroom towel was rather small and there was only one hand towel for 2 people.

I didn't have breakfast there as I thought it was too expensive.

The towels provided were too small and not enough for two people for one week. Only providing two cups, two knives etc. For two people is not enough - there should be at least two of everything per person. Otherwise you have to wash the dishes every single time you eat or have a drink. Better to have enough supplies to only need to wash dishes once per day when on holidays!