Great location near the city centre. Bed was very comfortable. Very helpful staff, professional, supportive, kind. Clean set of towels left in the room every single day, as well as clean pillowcases and clean bedsheets. Lots of room in the cupboard to hang and store own clothes during my stay. Cab booked on my behalf by staff the day before I left the hotel for the ferry terminal located in Ouistreham.

Paper-thin walls, which allowed guests to be heard from the hall or their bedrooms, sometimes. Would have liked to have been sent the code to the hotel entrance via email or showing on my booking summary sheet, prior to my checking-in. The services sheet on display in the bedroom should be updated (no coffee machine available, currently, etc). Wi-fi code should be in the bedroom, near the router, etc, for easy access. Heater/radiator took some time (not always, though) to switch on and get warm. Vis-a-vis view of other people's flats opposite the hotel. Would have preferred a view over the Port de Plaisance or the Vaugueux/Tour Leroy.

The hotel is located in the centre, but it's a little bit far from the train station (you can take a tram or a bus though). The room was quite small but still acceptable. Those are the only two small disadvantages. Apart from that it is a very good hotel, very clean, the staff was super friendly.

The shower might be a problem for a big person, keep that in mind while booking. There's a beer bar in the building across the street and it can be a bit loud at night. There are no hangers for the towels, but they are changed every day (not very ecological solution).

The staff were friendly and helpful, and the location was excellent.

For the price, a good deal, although it's a basic hotel. There isn't anything that would put me off staying here again.

I was greatly surprised by this hotel in Caen. The person that welcomed me was very educated and professional. I needed a room with excellent internet connection for a meeting the next morning and he found a way to make that meeting possible. Staff and and cleaning were very good. The hotel is very well located, at walking distance from the Gare and very close to the Citadelle. I will definitively go back to this hotel if I ever visit Caen again.

The facility and the staff were very nice.

No parking at the hotel. I had to use the nearby public car park which was often full and difficult to get into with all the one way streets.

The front desk stayed open a little late since we booked so last minute and was so kind about the whole thing and even gave us recommendations on where to eat around there.

Far from the train station

Clean and comfortable. Good location to see many things. Across the street from a noisy bar, so keep the windows shut. Good value.

I had a pleasant stay.

Very well located. Friendly staff with a reasonable level of English.

The room was very small and a bit of a squeeze for the two of us. Breakfast was a bit disappointing, I'd have liked some cheese and cold meats rather than just jam and butter.

Great location, near all the restaurants and shops. Staff was very friendly. many things needs to be restored but at least everything was pretty clean. Beds sheets clean, towels, floors = clean. Price was very good. It was such a great deal and very nice experience.

Location in the center of Caen. Very clean and big room for very small pirce. Now im staying in the Mercure hotel and, really, dont see big difference.

Everything was good.