Soft, comfy bed, but very tiny. It was a "double", which is not what we're used to, but it was very comfy. We LOVE the bed linens. They were perfect! Not too hot, not too cold! We left the door to the balcony open overnight, and got a nice breeze. It was wonderful! Breakfast is nice. Coffee was OUTSTANDING! The hotel front desk went out of their way to provide me with a simple beer on the day the staff had their time off. They also provided us with the little travel cards for the train (ride for free), which we used to explore other towns! That was a very nice PLUS! Upon checkout, we met the soon-to-be GM from Sweden, who was a wonderful person! As a former hospitalities employee, I could have talked with him for hours, but we had to catch a train! The rooms are SOLID and quiet. We had a wonderful Scottish young couple next to us with a 1 year year old child who refused to sleep. We never heard them. We talked a lot at breakfast, and made new friends. We're very happy with the location of the hotel, and the staff. We loved it. We'll be back!

No mini bar. No face washcloths. This is typical European, so we're not complaining. The room was so tiny, but who spends the entire day in their room? The shower could use some modifications, as the doors allow the entire bathroom to flood everytime we took a shower. A small door modification would cure this. This is no issue with us, but it must be hell for the housekeeping staff. The room was adequate, comfy and QUIET! The elevator is standard 19th century, and very slow. We laughed every time we had to use it, as we could walk up three floors three times by time the elevator arrived. No Big Deal.

Hotel Gustav is located right in front of the main train station, and is within walking distance of the town centre. All the major attractions, or the ways to get to them, can be accessed quite easily. The room was small but quite comfortable. The staff at the reception and the restaurant were super friendly and helpful. Actually, that was the best part. Nice value for money too. I would definitely stay there again.

The room was neat but a bit dusty in places. As I have a dust allergy, it was a bit problematic for a few minutes but I could quickly overcome it. The room and bathroom were quite clean otherwise. While waiting in the lobby for our bus, my wife happened to visit the WC near the restaurant, and was horrified at how dirty it was. This was the only negative aspect of an otherwise excellent stay.

Great location and parking available on site. The staff was extremely friendly and helpful. The room was great with the ability to open the window to keep it cool inside. It was a bit noisy initially as I had a room facing where the restaurants/bars are located but not bad at all. Eventually it was really quiet. Bed was comfy and bathroom was nice and clean and had amenities, including shower gel and shampoo.

I guess maybe have breakfast included for all folks staying in the hotel would be nice. Didn't realize it was not included in my stay. Probably in the description and I just missed it. Most hotels have it included in the reservation but I missed that part. I ended up just paying for a coffee and grabbing something from the bakery.

Cosy and stylish interior of both the room and a bathroom, we had a great view from both windows. Great location , very close to the train station and the restaurants.

unfortunately it was too noisy the night we stayed there - first we heard some screams from the pub downstairs - probably someone was having a hen party until 11 pm (thanks god no later) and then they went to their rooms upstairs on our floor while being drunk and noisy - sound isolation isn't great in the corridor. Moreover, I believe the hotel uses central heating, as I wasn't able to control the temperature in the room but it wasn't too cold, I just wish it was slightly warmer in the room...

Location was great, close to the city center and the train station, and well within walking distance to the Planpraz gondola (Brevent) and Aiguille du Midi. Staff was great and storing our gear was convenient.

The bar next door had a cover band playing all the pop hits of the 90s and 00s every night (but Sunday). Luckily, they wrapped by a decent time (21:00 or 22:00 I believe). The room was a bit tight for 3 of us, but that was to be expected. And the lighting was a bit dim, but again, we managed.

Excellent hotel, across the road from Chamonix station. Very comfortable room. Room was big for a single traveller, well appointed, high standard furniture and bathroom.

The room was a little dark, the lightbulbs could have been brighter. Breakfast was great, but as it wasn’t self service there was a lot of waste. Each table had a bag with 2 croissants and a lot of bread, which was too much for one person.

Breakfast was frugal, could be a bit more substantial. The location is very good, in terms of a) the view of the mountains; b) proximity to shops etc; and c) very good communication links. The railway station is just across the road, the free Mulet bus stop is right in front, and many of the other locations are within walkable distance.

Very helpful and friendly staff, the receptionist explained what we can do in Chamonix to enjoy our stay. He offered us tickets for free train access, he helped us with finding a parking spot. We liked the location and the view, the room was clean, cozy.

Breakfast should have more options, for 3 people they gave us 2 slices of salami, 2 slices of cheese. Boiled eggs should have been requested to the waitress.

Perfect location, very comfortable, staff was friendly and helpful, very easy to get to the bus and access all the mountains. Heated floors in the bathrooms were a very nice touch. Great option for a solo traveler and would definitely book again.

It hadn’t been made clear to me that I needed a special type of room reservation to use the restaurant for dinner, which was an unfortunate surprise when I arrived. Lots of alternative options around so it was fine but would have enjoyed the convenience of the hotel restaurant on some nights.

We had a lovely stay at the hotel, which we found particularly well located and good value for money. The room was clean and comfortable. We enjoyed the breakfast and found the staff to be polite and friendly.

We asked for a bit of help with navigating the ski area/bus system from reception staff, who could not provide any useful advice. One frankly stated she did not ski, whilst the other gave incorrect advice, meaning we lugged ski gear half way across town when we could have got the bus very close to the hotel. Found it a bit strange, as reception staff in hotels in ski resorts do usually provide such information.