location close to the railway station and on the way of the shuttle to the volcanoes nice terrace pretty design very friendly stuff

it’s complicated to us kitchen in the morning, because it’s also the place, where the breakfast is served breakfast is pretty miserable for 7 € with just sweet stuff: jam, sweet pastries, also bread, croissants, but no cheese or ham at least the rooms on the first level are getting very hot during the day and one window is not enough to get cool air during the night, so it stays hot

Good range of craft beer and home-baked pizza. We initially tried to eat out but found the facilities in the hotel were more than adequate. The decor is cool, clean and visually pleasing. Unfortunately we had our car broken into on the street outside (we should have made use of the underground parking). The staff were very helpful

Our car was broken into. The hotel did offer underground parking but for convenience we parked in the street. I would recommend making use of the private parking offered by the hotel!

First of all, it's located right next to the train station and from there it's a 10mn walk to the city center. Even though I stayed for only one night, I still very much liked this hostel and would happily return. My bed (in a dorm) was really comfortable - fancy hotel quality mattress and sheets! I liked that the edges were elevated a bit and there was a curtain, so I was like in my own pod, and enjoyed good privacy. In the "pod" there was a recess with a socket, USB ports, reading light (that didn't blind you) and small space for my items like phone and wallet. Room was clean, as was the toilet and shower in it! The common area seemed nice, with a good selection of good board games (not just a card game and an ancient monopoly junior, but actual strategy games as well) and books. It's a bit confusing where the line between the restaurant/bar and common area goes. There's a shared kitchen, but all the tables are also for the restaurant guests so I felt weird sitting there with my own food.

The only negative thing was the lack of soap for washing hands... There was a bar of soap at one point but then it just disappeared, so maybe it's not the hostels fault. The receptionist didn't speak very good English, but was very friendly and he even used a translator app to translate some things he wanted to say and their menu for example in Finnish for me (even though I very well understand English).

Great outdoor terrase, all the needed facilies in the kitchen (cutlery, napking, microwave etc). The common room/restaurant is spacious and there are tables with close proximity to electrical outlets if you need to work. There was a shampoo/body soap in the shower which is usually lacking in other hostels. There are 2 usb and one regular electrical outlets in your bed nook. The staff was welcoming and there was always someone at the reception, even at 1 a.m.

The bunk beds were very high, much higher than in other hostels I've stayed in so I had some problems getting up and down, especially if you are trying to carry something. When asking a staff at the reception how to get to a flixbus station she has never heard of flixbus and could not tell me about the public transport even after I showed her the adress, instead she just refered me to a taxi service (which was more expensive than the average rate I found online).

The reception/restaurant is very welcoming with a really funky design. Breakfast was wonderful and we also had a delicious evening meal. Great atmosphere with lots of people eating there. The rooms were small but very clean, well designed and comfortable . Staff were friendly.

We arrived an hour early and were very tired and it would have been a nice bonus to check in a little early. But understand it's not always possible. We were grateful for the luggage storage and a nice place to sit while we waited

Staff were amazing! Really nice common area with books and games next to the bar, also seating outside which was really nice. Room was clean and above expectations for how cheap it was. Buffet style breakfast was lovely.

Personally wasn't a huge fan of dinner and even though the website and signs say the cafe opens at 7pm, food can only be ordered from 8.30 onwards (didn't find this out until I tried to order). Minimal food options. Though does seem like a nice place for drinks.

Nice cozy bed cubby things, which you can hide in even with many others in the room. Clean bed sheets, sink / shower washing facilities. All the guests were respectful. Sizable locker for each guest. On site bar and pizza place.

Quite hot in the room, a fan or two would have been good. The cubby bed is pretty small in body height, with no way to extend out (as it's a closed cubby box not an 'open' bed). So tall ppl might want to ask first. the curtain on my bed cubby didnt cover the full length, for me its ok but might not be for others

Very convenient stay for train users, but 2.5 km from gare routiere bus passengers. There is a 6-bed dorm for women, quite small but all new, hot showers with good pressure. Unfortunately, no place for bag storage either at the train station or at the hotel, as the morning staff receptionist let me know in a less than friendly way. The afternoon staff were friendly and welcoming. There's a shared kitchen to use - microwave for heating prepared food or water, and a big fridge with nicely prepared stickers and pen to label your fridge items. Guests get a key card for the outside door and room. A nice detail - guests can eat their own food either inside or outside on the terrace, or order some prepared items to re-heat in the microwave.

See above

Stayed at the hotel for one night as driving from Spain to London. All the staff were very friendly and helpful. We were travelling with our dog, hotel staff very welcoming, no issues with our dog staying in the room and for him to join us for dinner. The menu was limited but what we ordered was very nice. The pizza is very tasty. great atmosphere in the restaurant/bar area. Great value for money. Didn’t really explore the local area. Thank you to all the staff.

Rooms are very small, too small for my husband, me and my dog. it was clean.

The place was wonderful, and the staff was extremely friendly and professional. I liked the building's layout and decor, and the rooms were spacious enough. The breakfast buffet was varied and filling.

The noise from the nearby train station may bother some people or light sleepers, but it was fine for me because it was like white noise.