It’s location was great. The reception staff were very friendly and helpful. Comfortable bed.

Although breakfast was good. The staff were very slow at keeping the buffet topped up. Especially the cooked items. I had an evening meal on the first night and although tasty had been under a hot plate for too long after it was ready to be served so it had dried out too much.

We had a room on the third floor with a window looking over the river. It was simply marvellous. The staff were so very friendly and helpful and efficient. The breakfast was just great, delicious and varied - catering for both continental and English. The bed was huge and comfortable. We will not fail to recommend this hotel to our family and friends.

We stayed for a week and were booked for half board. It seems that the hotel does not cater for more that a couple of days at the most, so we had the same menu for the whole stay - however sometimes we did ask for different dishes and they did their best to accommodate us. Otherwise we were very glad to have stayed at this hotel and are already planning to return there.

The staff very helpful. Arrived at the hotel early and the staff checked to see if our rooms were ready. Really helped as we were very tired. Rooms were ready and that was lovely 😍

The cornflakes at breakfast...not really a lot to complain about. Variety at breakfast was really good.

We enjoyed our stay at the Mercure. Friendly and helpful staff, Breakfast and dinner was value for money . Clean and a very convenient location to the Sanctuary. We had an amazing view from our room . Definite recommendation for next time too!

The location i have been to Lourdes many times and I always like to have stay in that hotel the breakfast was fab fab fab a great wonderful wonderful choices so near to the Grotto

I was half board. I thought it would be a set menu but it was not. You had to choose from a menu that had prices. You had 25€a night to spend so you had to watch what you ordered. Then on my last night I was give a set menu which was fab that was not explained. But apart from that a great place to say

Breakfast was great and ideal for the purposes of our stay. Location also suited our requirement for pilgrimage to Lourdes Grotto. The location was also excellent in regards to distance from Airport.

None

it was clean and the staff were very welcoming and friendly, Great location amazing view from my room.

the restaurant closes at very early… if you get hungry in middle of the night there’s no food no vending machine…

The location was great close to the shrine The breakfast was good. I had a lovely cake for my birthday. I was so pleased on our day of departure our train was at 06.30. Our breakfast was prepared for 5am. Thank you for the lovely staff. I dont mind coming back

The staff were so helpful.

Everything! and they were very welcoming to our dogs as well.

would have preferred a toilet in the bathroom not a separate room, but that is just a preference. everything else was just perfect

Highly recommend, staff were so helpful. The place is clean and tidy. Only 6 minutes walk to sanctuary. We will definitely go back again and stay in this hotel.