The staff are very nice. And fine service. In fact, I liked the stay very much because of the staff who work in the restaurant

The staff were lovely, the whole place was clean, the wi-fi was good, and I appreciated the curtains around the beds which I've only seen in Asia before. There was a socket by the bed and enough room to store my backpack beside it. I was in Lyon for a concert and it was easy to take the metro then a tram to the LDLC Arena. The hostel staff offered to print out my ticket, which was nice. Also easy to get there from the airport. If you want to avoid climbing the hill every time you go back to the hostel, take the metro to Croix-Rousse and walk downhill from there. There's a nice view over Lyon on the way.

I enjoyed the wonderful associates (staff members/ employees). Their endeavors enhance the service qualities for the visitors, as well as for me. In fact, they help me with WiFi uses. I greatly appreciate them for helping the visitors (who book the nights to stay there) to procure essential services. Helping them to print key documents from WiFi and accommodating the needs of current young adult families with young children (under 10 years-old) comprise some of these key services. We appreciate your special evening gathering events. Some of your associates (employees/ staff members) procured wonderful cocktail drinks (such as rums). I thank them for those worthwhile services, which many visitors and I gladly paid for them. I thank you all for Free Breakfast included, on behalf of visitors (who book to stay at your site for several consecutive nights).

Lyon comprises of a wonderful urban site. With so much sprawling throughout the metropolis, as well as adjacent areas (such as Villeurbane), having wonderful printed maps (which are sufficiently detailed, but facile for most visitors to follow) would be great. You have limited supplies of those. Hopefully, you have more of them. However convenient the Internet services are, those Internet systems run into issues. Visitors from Britain, United States and East Asia often have only domestic services, necessitating them to use the WiFi at hostel. Elsewhere, the WiFi usually run into issues. Thus, having printed copies of maps of Lyon would be great.

The breakfast was good value for money. The rooms were clean and spacious. The location was fantastic (basically 10 minutes on foot from most places of interest in Lyon). The staff were very helpful: on the first night, I figured out that I wasn't athletic enough to get into the bed I had been assigned (the railings were too high, and I am not very flexible), so they immediately reassigned me to a new one, at a quarter to midnight!

To be honest, I don't really know what could be better. Everything seemed perfect. I couldn't say anything negative about this place unless I lied.

This is easily one of the best hostels in the world. Each staff member is super kind and in contagious joyful spirits from check in to check out 💞. Thank you so much for everything - 10 +++💖. Beds were lovely cosy and comfy and had great privacy with the curtains provided at the end of the bed and all areas in the hostel were spotless clean. Breakfast was very nice (I chose express breakfast) Fabulous hostel in Lyon and the hostel has great facilities - also a luggage storage. Would love to stay here again in the future and highly recommend Pilo Hostel.

The location was good. In the cute neighborhood of Croix Rousse. (It is very hilly but its possible to take the train above the hostel and then walk downhill most of the time.) I liked how clean and modern the place is. It is great to have a kitchen to use which was also kept quite clean and nice.

The cubicles are very small (short). It isn't possible to sit up in your cube. Also the kitchen was nice but was missing some basic things like a spatula and only had 1 spoon in the whole kitchen (but about 30 forks). It would be great if there was some outdoor chill area that wasn't part of the restaurant.

Nice property as a whole, very clean, very good location, within reasonable walking distance to Vieux Lyon and Croix-Rousse. Good wifi and big lockers. Beds have individual sockets for charging. Excellent staff, especially friendly, helpful, and awesome Jordane in the restaurant section! 💛 Really enjoyed my stay here overall!

The room (8-bed female dorm) was too small for so many people. The design is quite poor and the cube beds felt suffocating because of the small space. This room would work better as a 6-person dorm. Also, there were not enough hooks and no shelving in bathroom / showers, which was impractical.

Really enjoyed my stay here. The staff are incredibly helpful, especially Pierre who gave me restaurant recommendations and helped me print my train tickets- much appreciated. The pods are comfortable and private and the room is very spacious with secure areas to put your stuff. The ensuite bathroom is very spacious and clean. For me the room was perfect and great value for money. The bar downstairs is great and a good way to meet people. The laundry is very well priced and easy to use and access within the hostel. Really can’t fault this hostel, I had a great stay.

Some more engaging hostel social events would be good, when I was there the “social event” was just that they played the Euro’s in the restaurant which wasn’t very social. But aside from that my stay was perfect.

A very big hostel with a friendly staff and an enjoyable common area. The capsules were also comfortable and clean. I recommend it strongly!

Nothing much to complain, a small nitpick would be the available drinks (didnt have the sodas i wanted). But again, a great hostel!

The hotel is very clean, fancy and with a nice design. We were upgraded to a Standard XL room which was a nice surprise. The room was big enough, clean, with a very comfortable bed. Also the bathroom was a nice surprise (with a big plus for the shower floor and bath products). The breakfast is delicious, not many options but what you receive is very good quality and enough to start perfect the day. Is not something that you don't like but you need to know that there is no TV or fridge in the room, if this is important for you. And also no safe in the room. Instead, there is a fully common kitchen at the first floor, where you find a fridge, cooking options etc. And also at the 1st floor are the lockers, so if you arrive early and the room is not ready, or you want to let something as a laptop for e.g. you can use this lockers (there are small, medium and large, with prices starting from 2 euro/hour up to ~20 euro/24 hours). The hotel has a nice restaurant area and a terrace where you can enjoy a beer or to have dinner if you want.

The light in the room could be better. And if you do not have a reasonable physical condition, to go from the city back to the hotel could be a little challenge due to the hill that you have to climb :)))