Good location, very clean and new, you get complimentary biscuits on arrival and water/coffee throughout your stay. The cleaning staff was very nice! We had in the room cups from the Christmas market and while we were away, one of the ladies had them cleaned which was very nice of her! The bed was comfortable, with nice big TV. The bathroom was also stylish and clean.

Bad noise isolation, some members of the reception staff barely speak English and have an attitude, there’s no fridge in the room. The door of the bathroom and the shower cabin were a bit poor, both not closing well

It has a private parking. Beds were confortable, rooms and bathrooms were rebuilt but fine. Hot water from the shower with no struggle:) Location is good. Airco works fine :) Very bright rooms getting plenty of sun and good curtains to block it. Possibility of late check in

Room's doors are old. Door connecting adjoint room was very old and we needed to ask for help to open it (then we kept it open). The elevator got stuck so we had to carry our baby stroller 3 floors down, it was fixed within a couple of hours. I had to contact the hotel 6 times, by mail and calls, to get a change in my reservation: from 2 queen rooms to a queen and a deluxe room (adjoining)... it could have been easier.

Very comfortable, clean and nicely decorated room. There was a coffee machine and everything you need in the room and bathroom. Comfortable bed and quiet area. The receptionist were nice and friendly. The location is 10min walk from the train station but there are shops and it's a couple of minutes from the main square.

I wish it was closer to the train station, it took me 10min pulling my luggage and crossing streets. For the price I paid, it should have included breakfast but it wasn't included!

Excellent receptionist (Marie) was so pleasant and helpful. The room was spacious, clean and bed very comfortable. There is secure parking round the corner from the hotel if reserved in advance (€10) and the old town square with pretty buildings and plenty of shops and restaurants is a 3 minute walk from the hotel. The buffer breakfast which was included in the price, was very good with both hot and cold options.

Nothing

Excellent central location and convenient secure car park (essential as on-street parking is virtually impossible). Friendly polite staff. Good coffee-maker provided in the room.

The 'superior queen room' was only just big enough for two people to move around the bed.

Location and bed was great and very comfortable, air conditioning was great for the exceptional heat. Staff great and good brekkie.

Instructions on how to get to property, tram no etc would have been helpful for English speakers.

Nice hotel with nice and clean rooms. Good location.

It was all fine. Just a little issue at the breakfast. At some point no breads were there. Will be nice if that can be taken care of. Otherwise everything was good.

This beautiful, comfortable hotel is located in the heart of Mulhouse, making it easily accessible to restaurants, public transport and shops. The staff are very friendly and most helpful. The hotel is spotless and the breakfast plentiful.

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Friendly staff and very welcoming! My room has always been ready regardless of the time I have arrived, generally early afternoon. Rooms are spotless, beds are very comfortable, breakfast is good.

Friendly helpfull staff. Good breakfast for 14 euros . Clean modern room , walk in shower and toiletries. Good WiFi. Tea and coffee maker in room. Comfortable bed . Short walk to main train station . Close to center and Christmas markets .