The location, garden, the spa, room #52!!!!

We booked a room for just one night and asked for a quiet, non-smoking room... Wrong! the hotel assigned us room #9, please be aware of this room is you have sensible ears, you will hear every single step or conversation from the hallway. After trying to rest in the room, I went to front desk and ask for a different accommodations. The front desk wasn't empathetic at all, he claimed the noise was normal and should come down after 9 or 10 PM. I insisted for a different accommodation and he offered room 52 at an additional cost.

The hotel managers and staff deserve a prize. This place is a gem. The hotel is so well kept. They have thought about every single detail so that you have a perfect stay. The room is completly renovated. The bed is very comfortable and wifi works perfectly. The bathroom had such an amazing shower head. I want to get the same for my house. In the bathroom, you will find bathrobes and extra towels for the sauna/pool, which are placed in a basket. Very practical. The restaurant is beautifully decorated. Breakfast is a highlight. They serve freshly squeezed orange juice, a great selection of cheeses, local jams and many other delicious things. The heated pool and sauna are another highligh of this place. We went to the sauna and the pool multiple times. We also enjoyed sunbathing in the external area, which is decorated with very comfortable chaises. We were traveling with our bernese mountain dog and we got a room with a balcony, which was very practical considering the size of our dog. There is a park just outside of the hotel, where you can walk your dog (on the leash). Also important to note that, it was easy to park the car outside and they have a charger for EVs. The place is quiet and the other guests were discret and yet friendly. We look forward to going back.

Friendly and helpful and perfect location. Please make sure you are here for more than one night, The spa rooms, yes, rooms are diverse and allow for complete healing, relaxation and peace in this hotel. We saw the spa area and couldn’t believe our eyes at the cleanliness, the attention to detail provided to guests. Our biggest regret is that we were only here for one night.

Everything was above and beyond expectations .

Great stay. Location is wonderful. It is nicer to stay in Schonwald than the other nearby towns. The breakfast was very extensive. A great start to the day. The hotel staff went out of their way to be attentive and kind. They seemed they were actually happy to have us as guests. The hotel restaurant was a good place to have dinner on one of the nights we were in town. The hotel is not "modern" however it is very comfortable and nicely appointed. There is a sun-filled atrium that looks over the property. Wonderful place to sit and visit with another couple who were traveling with us. If we ever return to the Black Forest, we will stay here again.

This is a very nice hotel. We had a great time. We went there for our hiking trip and to have a nice relaxing time in the spa. The staff is very nice and friendly. They recommended us nice hiking routes. We had a dinner in the restaurant, it was pricy but amazing. Even the salad I ate tasted so good. I highly recommend it.

The spa was very crowded both days we were there, so we couldnt enjoy the spa as much as we wanted to, we spent the majority of the night in our room resting. The swimming pool was also crowded and small so we couldnt even enter and did not want to wait for so long, so we left. I think they should think of upgrading the size of their spa facilities. Other than that everything was nice, clean and modern.

The breakfast and dinner were very good. The staff was super nice and gentle. The hotel was a little weird for a non-European. I was amazed by the ironing board in the hallway. Interesting and faszinating concept. I would like to wear one of those exotic gorgeous traditional Schwarzwald hats they have on display.

The breakfast fruit was not very sweet. Everything else was great.

Fabulous location, loved the hotel, wonderful experience and would happily stay there again. Great breakfast, beautiful setting.

Please allow us English people to have tea/coffee making facilities. No kettle/fridge. We were told there was hot water for making tea downstairs in the spa, but that didn’t really work for us. When we did go downstairs to look, there was no milk….

The grounds were beautiful, sauna and pool were very nice.

No air-conditioning or fans in the room right below the roof. But I got the office fan for our stay, that was nice Bit unfortunate, that the pool and Saunas are not in the same area. But it's ok

Swimming pool is great for the long journey we had. The room and other hotel area’s are very clean.

There is no bar for a drink, only the restaurant. The sauna is only without bathing suit. Room 1 is above the hotel entrance and kitchen. So you hear and smell everything in the evening and morning. That was not pleasant for the money you pay a night.

I stopped over in Schönwald whilst hiking 'Der Westweg' in Schwarzwald. This hotel was almost too good for a simple backpacker like me! It had a fine restaurant and the breakfast was excellent. The evening meal menu was good but somewhat expensive, probably because the hotel caters for business events. Staff were very friendly and helpful at all times.