Very comfortable apartment with all what you need to stay in an hotel, great design for an attractive economy price. Best location near the rail station. The Hotel Bar serves serves good drinks and food in a nice vacation ambiance all of the time.

There was a lot of people to check in on the same time and no one checking machine as an option to avoid the long waiting time to get your room access.

The hotel itself is really nice. Great facilities, very nice interior. I was staying on the 7th floor which opened a view to the inner cafe-yard (closed during winter time). It was heart warming to have a cozy view in the mornings. The location was in a 5-7 minutes walking distance from the Central station (Hauptbahnhob) which is very handy and in about 15-25 minutes distance from the Bundestag building. Very convenient for a nice walk to the main attractions along the river. I even took a 30-35 mins walk to the Berlin Cathedral, exploring the streets. And it's also good if you want to use the station for the transport instead. By the way the route of the bus number 100 goes through all the main attractions. I got on it near the Victory column, you can google what's the nearest stop from the hotel. The stuff was very friendly and helpful. I'd definitely recommend this hotel for a stay in Berlin.

For some reason I remembered the breakfast was included in the price but apparently I was mistaken. The separate price for breakfast was a little high for me, EUR16. Though I'm pretty sure it must be super good. It would be also nice to have complimentary bottles of water in the room.

Location was excellent and was a 5 minute walk from the main train station. Reception area was well staffed which made for a seamless check in. I was on the 8th floor but with 3 efficient and large lifts was not an issue. The room was excellent with a large double bed and well proportioned bathroom with excellent walk in shower. There was ample storage for clothes and coats. The windows opened fully allowing for natural air cooling or you had the use of the hotel air conditioning. The breakfast was a substantial continental breakfast in a dining area that was very large and included a lovely outside area which in the summer made for a pleasant start to your day. There was enough fruit and coffee machines available so there was no waiting for a cuppa. There was also a well stocked bar with again plenty of seating for a few drinks in the afternoon or evening.

The reason I did not give this hotel 10/10 was there was no tea or coffee making facilities in the room. Also there was no iron or board in the room. However, I am sure there were ironing facilities available and you could grab a hot drink from the bar.

Great value for money, rooms clean and tidy, smartly arranged, in general quiet - except for one evening when we could hear a dog barking quite loud... (hotel accepts pets), breakfast and staff at breakfast (Nieves is great). Location close to train station in safe area. Decoration of open spaces. I forgot my Ipad in the room and they found it and shipped it to a location where I could pick it up (at my cost of course).

Staff at reception desk not very nice, at check in and check out looked like doing a favour to guests arriving and leaving.

the room was neat and clean: comfortable bed, nice shower, newly refurbished. the check-in process was smooth and fast, the staff very kind. i liked the breakfast selection as well: there were lots of options to suit different diets (eg. coconut yogurt, vegan cheese etc). the location is great for travelers, minutes away from the main train station.

just some tiny things i noticed: there was no phone in the room, so if you have any questions you have to go downstairs to the reception area (i’m apologize if i’m mistaken, but i looked around my room and didn’t find a phone). i wish there were bathrobes too and maybe a few of most popular international channels or netflix.

I really like this franchising, the price-performance ratio is super. The rooms are essential, but comfortable and furnished with a modern design. The position of this hotel is strategic, just imagine that the entrance of the Hauptbahnhof U-Bahn is on the same side of the hotel main door. Theoretically you do not need to cross the street in order to reach the Hauptbahnhof. The staff is very gentle and they will always look after you. We asked for gluten-free bread and they fulfilled our request in a couple of minutes.

During breakfast the restaurant area could be quite crowded, even if the staff is fast enough cleaning and tidying up the tables, the floor will not be broomed at all.

The hotel lies in front of Berlin Hauptbahnhof and so it was just perfect for us as we arrived to Berlin by train. The room was small but the bed really comfortable. The walls and windows were soundproof so we were not disturbed by noise made by trains or neighbours. The hotel has a wonderful bar where you can drink cocktails or soft drinks in a pleasant area. There is also an elegant space in the open air but we didn't see anyone there probably because the weather was cloudy. The staff was kind and at the reception and at the bar there were two big bowls filled with free sweets that the customers could take if they liked.

A strange thing happened while I was waiting for the elevator: a young man I didn't know, probably drunk, came shouting at me throwing a piece of paper. I don't know if he mistook me for someone else and luckily I wasn't alone and so he went away. Another customer on the elevator with me commented in an ironic way "Welcome to Berlin".

Near the central station, tram and buses. Can walk to major places with 30 minutes. Every staff seems to be able to speak English so I felt comfortable, but I was lucky not having a problem.

Very minimum amenities and service, even no cup or glasses. I borrowed a glass and other guests doing the same. No internal phone for emergency. I found an emergency string to pull in the bathroom later. I was very cold but I did not feel like going down to the reception to ask for a blanket. It looks a nice hotel but lacks an essential service like this to function as a good hotel. It is a motel level as its name. German hotels below 5 stars hotels lack of this kind of good hotel service.

The hotel in the center of Berlin is a fantastic place to stay in this wonderful city. I was truly impressed with the modern renovation that was done in the rooms and common areas of the hotel. Everything looks fresh, stylish, and comfortable. I particularly want to mention the delicious breakfasts that were served to me every morning. The variety of dishes and fresh ingredients made the start of the day especially enjoyable. I must mention that the staff was very friendly and attentive, always ready to assist and suggest something new. The hotel's location is just perfect, and being only a 2-minute walk from the train station makes it an ideal choice for travelers. I could easily reach all the major attractions and shops without any hassle. Overall, the hotel in the center of Berlin exceeded all my expectations, and I was very pleased with my stay. Thank you for the excellent hospitality! I will definitely return here next time.

I had a great experience renting a room at this hotel. I must say that I had no negative experiences whatsoever. The room was comfortable, the service was excellent, and the staff was friendly and accommodating. From check-in to check-out, everything went smoothly, and I couldn't have asked for a better stay. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free accommodation option in the heart of Berlin.

Beautifully designed communal areas I.e. garden/ breakfast area and lounge bar. Bedroom very clean and comfortable. Great location for touring the city with train station only moments away.

All aspects of property were lovely. Staff were cheerful and friendly during our 3 day stay although on arrival the Receptionist was abrupt on check-in and did not offer any information regarding the property- she placed our room cards on the desk and began speaking to another guest without advising us of room number /floor we were staying on / breakfast arrangements etc. when I asked where we should go to get to our room she gave an exasperated look and a curt reply. However, all other staff were friendly.