The room and view were amazing! We loved the balcony and would definitely recommend the suite. It was incredibly relaxing to sit on the patio to relax and enjoy the view. On top of that, the bed was sooo comfortable! There is no air conditioning but you really don’t need it due to the openness, ventilation, and breeze that come through.

We were really disappointed that we were only allocated four total pods of coffee for our entire stay. When someone pays for a suite (or any room) they should have access to coffee without paying. This is the first hotel where I’ve ever experienced this and I travel quite frequently.

Balcony and view excellent. Distance from town was perfect and breakfast was good, with a good selection or food

Very disappointed that whilst they provided a small bottle of water and tea and coffee as a welcome gift, it was not replenished during a 3 night stay and for 150euros a night its a very simple and cheap thing to continue for guests to enjoy. Having dropped something, under the bed was not clean at all and our socks were dirty after walking on the floor.

The staff was very friendly, the breakfast was delicious (although very tricky for vegans) and the location was good too!

We had booked a room for three people - 2 of which are over 1,90 m and the third bed was a tiny couch that was unfolded. It was not efficient for an adult and even for a child extremely uncomfortable. It was hard and kept moving while sleeping. Asking for a full price for the third person is not acceptable. Don’t say you can host three people in a room when you can’t provide a third bed!

Deluxe room was spacious, modern and well maintained. The air conditioning was appreciated. Cochem town centre and its main attractions were only a short walk from the hotel.

We only had a partial view of the river, when the photos and advertising led us to believe the room had an unobscured river view. Outside parking options were limited over the holiday weekend, necessitating additional and unexpected expense to reserve a garage space. The evening menu in the hotel restaurant didn't represent good value for money.

Good size bedroom and bathroom and lovely view of the Mosel River, town and castle. Restaurant food very good and staff helpful - enjoyed our stay and ideally located to explore the Mosel Valley with the added benefits of being in Cochem.

Very limited parking at hotel 4 spaces in hotel car park and 3 spaces on the road outside of hotel. We had to park off site in a car park for a couple of nights. Not much the hotel can do about this, as other hotels have a similar problem.

Very nice breakfast and coffee. Room was small (Booking.com only tells you afterwards the size with upgrade possibilities) but the room was still nice and adequate for our short stay. View was perfect, overlooking Cochem and the river. The only issue was the drain pipe was rusted through and water leaked out the bathroom faucet a lot. They couldn't fix it immediately, but gave us a bottle of local wine as a little compensation.

Our stay was too short;)

Fantastic location, nice breakfast, great garage. The young man on reception was very helpful and friendly

Waiting on staff particularly the ladies were surprisingly sullen and uncommunicative , no idea why and this was from the outset. The bed skated across the room every time you did as much as sit on it which was annoying. No tea or coffee making facilities which was a shame.

Our room overlooked the river. Very scenic. Breakfast was buffet style and had a nice variety of items. Staff was very nice to deal with. Bed was comfortable and the bathroom had a very nice shower.

Noise from the terrace could be a bit much on a Saturday night but closing the windows quieted it down a bit. Could use another English language TV station.

Really enjoyed our stay here. We enjoyed sitting on the balcony and taking in the beautiful views of the Mosel river. The be was very comfortable, it was nice having a separate living area from the bedroom. A nice breakfast in the morning.

We didn't like the fact there was a glass door into the toilet from the bedroom. A real lack of privacy. We were signed in by a very nice young man but the ladies at breakfast were not very welcoming.

The breakfast was good and had many things to select which is a plus for all ages. The location is outstanding just beautiful.

Light in room did not work and the patio curtain was very dirty.