I recently had the pleasure of staying at Hotel Zumnorde and I must say, it was an exceptional experience from start to finish. The hotel's prime location, impeccable service, and luxurious amenities left me thoroughly impressed. Location (5/5): The hotel's central location provided easy access to all the major attractions in the city. It was convenient without being noisy, creating a perfect balance. Accommodation (5/5): The rooms were elegantly designed, with a perfect blend of modern amenities and classic charm. The bedding was incredibly comfortable, ensuring a restful night's sleep. Service (4/5): The staff were exemplary. Breakfast (5/5): The breakfast offered at Hotel Zumnorde showcased a variety of dishes, each prepared with fresh, high-quality ingredients. Overall, I would highly recommend Hotel Zumnorde to anyone visiting the city.

The welcome (1/5): Upon my arrival at Hotel Zumnorde at 22:45h, I encountered a rather disappointing welcome experience. Despite having informed the hotel of my late arrival through Booking and receiving confirmation that it wouldn't be an issue, I found myself standing at the main entrance, repeatedly ringing the bell with no response. Unfortunately, my phone was experiencing service issues, preventing me from calling the hotel reception. It was only thanks to my sister, who was in another country, that contact with the hotel reception was established. This was highly inconvenient, especially given the late hour and my fatigue.

We stayed in the hotel's furnished holiday apartment (FeWo) 'Sachsen'. The apartment had every facility/amenity we could think of plus way more (except a freezer). It has a superb layout, two bedrooms, soft clean carpets, spacey and clean bathroom, extra toilet, a living room and a balcony/terrace with a commanding view over the hotel's inner garden courtyard. It also had a selection of books and board games (Monopoly Erfurt edition), Bluetooth speakers. For the few days we stayed there, it felt like home. The very friendly receptionist was always there to help. The hotel is centrally located only about 10mins' walk to Kraemerbrucke or the Cathedral (Dom). On some days, you can hear carillon bell music played live from the nearby church tower. Fantastic.

Cardboard bedside tables... nice idea, but ultimately they add a cheap feel to the otherwise lovely furnishings. Underground garage will only fit cars of up to 1m75 (so not one with a roof box, like ours) and costs 19e/night, which seems expensive. Nearby public city carparks (12eur per 24hs) solve the issue. Checkout by 10am seems a little early for a holiday apartment - would've wished for an extra hour to pack, tidy up etc.

Room, cleanliness, location, sauna times and staff

breakfast was served in a second room on day two. The staff did an amazing job running between floors to give us great service, but the attitude and moaning of certain snobby guests made it hard to enjoy.

maybe because i can be covered for accommodation, then i feel it's worthy, otherwise i can not choose this kind of high quality hotel. anyway, it's so comfortable with wonderful breakfast and lovely garden.

Loved the location and the hotel. Breakfast was very good. Staff was as good as it gets - friendly and personable, excellent recommendations for restaurants, etc.

The wi-fi did not work in my room, so I would sit in the lobby/bar area to connect.

great location (central but quiet), large and clean room, good breakfast

not the hotel's fault really, but allow a few more minutes to find your way if you travel by car

The staff are friendly, the room is very decent, good size, very bright. The toilet is modern, with all the shampoo and lotions you need. A very good hotel.

A comfortable, no-thrills hotel in the centre of Erfurt. Very friendly staff. Room was spacious and well-appointed.

Nothing

Location of the hotel is perfect. Few minutes walk from the city center and restaurants. Staff was really nice and professional.

Location

I wish it had air conditioning. Fans are okay