Excellent in cleanliness! Not even NY Palace is as clean as this hotel. It deserves more than 5 stars and 5 diamonds. Everything in the room was top quality and super comfortable. Staff also was very friendly Price was reasonable also. My husband and I needed a one night stay. We received luxury comfort with reasonable price All the other hotels near Frankfurt airport were at least double price I want to thank all of you for a wonderful experience.. From now on your hotel will be the top of the list of hotels to stay at when we travel.

Everything, including the comfortable bed,, dovet covers, comfortable pillows, cotton sheets, snow white sheets, bathroom sparkling clean, modern faucets, sparkling clean kitchen, kitchen classes, eating utensils, clean towels I liked the brand new rug in the hallways and very tasty and welcoming colors.

Perfect location next to the holiday parking (7min walking distance) and the Airport. The train station to get to the airport is located 3min walking distance and the train to the airport is 3min (trains runs all the time every 15min) The apartment was nice and well equipped. Comfortable as well. Nice and friendly staff.

The staff was extremely helpful and the breakfast especially good.

Not a big problem at all, but the S-bahn stop is a bit of a walk if you have heavy suitcases with you. Easier to take a taxi to and from the airport, it's not a long ride.

Location

The front desk lady told us to park across the street. I asked her several times if we go to the blue sign parking garage across the street and she said yes. We are walking around for dinner and we see parking underneath the hotel. We go back in and ask for the 4th time and she once again pointed us to across the street. We questioned her and she said we could go around back and park underneath. She was very confused about the parking. Please have her say follow the yellow signs as we were not the only ones she told to do that.

The location is excellent if you are transiting with an overnight stay in Frankfurt. I had a very hectic time as my connecting flight was cancelled. Luckily, the staff were willing to advise. The room, which is a small apartment, has a happy vibe because of the colour scheme, the shower is excellent, and the beds are very comfortable.

I did not like that there was no airport shuttle. But only because I had too much luggage and 2 children.

The place had a really good vibe and the facilities were excellent. It was so convenient being able to do all the washing and drying of my clothes in the basement of the building. The staff were all wonderful. I wasn't feeling too great on the last morning, and I was allowed to check out late. Right next door is the most amazing restaurant called The Italian! It was sensational! It was wonderful having kitchen facilities in the room. The breakfast @ Staycity Aparthotel was great value.

The room was a little smaller than I had expected it to be. The white bread rolls at breakfast were very average and should be ditched for some crusty rolls! The brown seeded rolls, however, were fine. Also, there was only one coffee mug in the room.

The hotel is located close to the airport and offers a shuttle for 6 euro per person. The staff is well-trained and friendly. The room was clean. There was a small hiccup with the check-in, but that's OK.

The hotel is a four-star one, but it is not. - The room was super-tiny. It was sold to us as a double, but its size is barely suitable for a single room. Everything is there including a tiny kitchenette, but it's so tightly squeezed that it's nearly impossible to move! No space for a table or chair, no space for luggage, no space for anything! - Wifi is open, which is highly inappropriate for a 4-star hotel. - The light in the bathroom is extremely inconvenient, you can't see anything. - Only one luggage dolly for 200 rooms? The list goes on and on. Again, the staff is nice and helpful, but the hotel is below the bar for a 4-star one.

Stayed in Frankfurt with wife and toddler. Stayed two nights in Old Town, and two nights here at the Staycity. Overall, we should have just stayed at Staycity the entire time. Location: Close to metro, close to airport, easy access to central station and old town. Rewe grocery store within arm's reach Cleanliness: Spotless Facilities: Spotless, breakfast looked good and was very fairly priced (especially for kids), although we did not get it. Room even had a heated towel rack, perfect for on-the-go laundry. Child cot was already in the room when we got there. Staff: Perfect. Mr. Patrick was wonderful, and a great ambassador for the chain. Very communicative through the Booking app Since there wasn't as much to do in Frankfurt, we regret not just staying at the Staycity and transiting around.

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The staff were fantastic. Really lovely. We arrived before check in time and they tried to find us a room anyway. When they couldn't, they showed us to the luggage storage room and walked us through the procedure in perfect English. Check in was very simple and they printed off a document I required at no extra cost. The room was lovely. No complaints at all, everything was perfect. The location is very handy. It's maybe a 5 minute walk to the subway so you can go to the city or airport. For the airport, you can get a taxi quite cheap (10€). Breakfast was also lovely.

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Our room was very clean, and new - including dishes, cooking ware and furniture, which was nice. Location was around the corner from restaurants and grocery store and one train stop from Frankfurt Airport. We arrived late and left early so didn't have a chance to evaluate amenities like the restaurant/cafe in the entrance.

Small issue with linen and towels - We mentioned the room was for 4 people and were told that we'd have towels for 4 people and bedding for the pull out bed, went up to the room and discovered there were only towels for 2 people and no bedding for the pull out. Had to go down to get more.