Location in the airport

The proximity to the airport, we just landed and walked to this property. Massive rooms and hallways. Lovely bathroom and really comfortable bed - it felt luxurious!

Lack of signage in the airport to find the property. We arrived at T1. Surely there could be a sign near baggage collection saying Airport Hotels this way. We went round in circles, up and down in lifts. There is a YouTube video showing where to find the airport hotels and the fact that this exists demonstrates there is an issue (we unfortunately found this after check in!).

Very convenient for an early flight departure. Check in was quick and it was easy to get information. The room was nice and very quiet. Staff were friendly and helpful. It was so easy to get to the terminal in the morning! The room had everything I needed, including a frig, free water, various amenities. The air conditioning worked well and the window opened. Overall great!

The only option to print the boarding pass was by downloading on the hotel computer. I didn't feel comfortable entering my log in information there. Only one of the three restaurants was open and the menu with a bit limited but it was okay.

Food was generally quite expensive , but there were options right outside the hotel. Very convenient

Variable service: The ladies at the reception were very helpful. The one gentleman, serving at the reception was very dismissive of my complaint : i had a business meeting and dialled room service(the blue button on the phone) for the operator to call me a taxi which was supposed to arrive in 10 mins at the back entrance. After waiting 20 mins, I went to the reception and asked the gentleman there to help me find the taxi. His reply was 'I did not call you a taxi. I can't help you'. After wandering around the reception looking for more help, another lady joined the reception and helped me call the service center to find the whereabouts of the taxi. That gentleman might be very good as a filing clerk but is very unsuitable working as at a service position

ideal location if transitting, no need for shuttles or S-Bahns. We arrived in FRA on a DB long distance train around 11pm after a 9hr journey and had a 9am check in for a long haul the next morning. We just wanted a comfy bed to get as much rest as possible which we did find at the Marriott. The rooms are totally sound proof, you can see the planes taking off right in front of your window but you don't hear a thing.

The breakfast could have been better! A huge breakfast area which is shared with the Sheraton but the actual selection was pretty sub par for 31 Euro per person. We used to get more variety in some 3* hotels. The staff could be a little more attentive too, offering a top up for tea or coffee. But it all does its job.

Excellent location within the airport and well-equipped with infrastructures and new buildings. The hotel staff is very educated and polite. Specially the receptionist Daiane - who spoke several languages with us

However it is a pity to complain but the restaurant/bar has really unpleasant staff, specially some of the waiters. So, next time we won’t stay in this hotel since there are several likewise the same around.

Great spot when you miss your flight. The most convenient hotel near the airport. You can walk right back to terminal.

I liked its proximity to terminal 1, where my flight departed from. I liked that the solid standards that I expected from a Marriott was maintained. I liked the quick response for an extra set of bathrobes and slippers.

Not much really. However, I just want to point out that stepping out of the bathtub was tricky, especially for those with shorter legs. A handle bar would have be useful and even safer if it was available.

The reason why we choose this hotel is because we had a very early flight out of Frankfurt. As such, I based my rating on an airport hotel experience. Perfect location, long parking within walking distance. Departure hall only a few minutes walking. So perfect if you need to catch an early flight.

The choices of restaurants are limited.

Obviously it’s basically inside the airport and extremely convenient. Really lovely room. Very clean and in great condition. I had a very nice bath using the This Works products which I love, felt like a spa. Exactly what we needed to be right there for our early flight the next morning.

The only thing is that you need to sign up to be a member to get free wifi, if you book through booking.com you don’t just automatically get free wifi. We just called reception and they sorted it for us but it’s a small inconvenience.