-Reception called us about the arriving time -Castle was easy to find, but watch out for the speed camera, free parking -We booked the Royal Suite nr. 7, first floor, it was overwhelming -Two bathrooms. a separate bedroom, a large and comfortable livingroom with a minibar/ Nespresso coffee machine, good beds, clean!

-The TV didn’t work -The couple of room nr. 8 were making love a little bit to loud

Breakfast was varied and very tasty. We were offered a room upgrade free of charge and the wellbeing of our dogs was taken into account. We used the sauna at the end of the day and it was lovely. The area is also very beautiful and the village is worth visiting! We loved our stay there and the staff was welcoming and helpful regardless of the language barrier (i.e., we don't speak German). The rooms were spotless clean. Other reviewers complain about the building not being very modern or modernly furnished.. this is not a chain or a Best Western and it's in a small village so it's definitely unreasonable to expect new furniture every year! Would definitely stay here again!

Everything was perfect

Breakfast was really good, I can't imagine better. The room in the old castle very impressive. Location also fine - not far from the highway. Nice restaurant few steps from the hotel in the beautiful town.

No wifi in the room. Reception is quite lazy, we waited long time for somebody to come. Small things. Everything else was good.

We really enjoyed our stay at Neustadt-Glewe, and at this hotel in particular. The staff was kind, and while their restaurant was not serving dinner during our (one-night) stay, they gave us great recommendations for where to eat. It’s in a great location, very close to the museum in town (worth a visit)! It was also very cool to see the restoration/decorative work that was done for the hotel. The rooms were spacious, and we had a great nights sleep. Would recommend!

We probably got the best room within the category "Junior Suite", the same room as advertised by pictures. Also, the room was located in the quiet are of the building, away from the street, and not exposed to direct sunlight, as the room was not equipped with AC. The room was nicely refurbished to original style with dark wood paneled walls and elegant, white ornaments in the roof. The beds were large and comfortable, in addition to a nice sitting group. The breakfast was good. The lift was appreciated as the stories were more than 4 meters high. The hotel did not offer dinner, but on the arrival day, we had dinner at the old castle near by, the early residence to the owners of the new one.

Nothing

Nice old castle with interesting history. Very spacious and clean room. Comfortable bed. Complementary bottle of sparking water in the room is a nice touch. Great breakfas in the cool castle basement. We will defintiely stay here again next time we visit the area.

Nice big room in a unique environment. Really nice ceiling design. Breakfast was good. You can reach most tourist attractions in the region within one hour, also a nice castle at the town itself which is worth seeing. it would have been nice with a restaurant at the hotel.

Breakfast was good

One of the employee was a little rough when I asked to have the room cleaned, since I didn't realized I was supposed to put the sign out of the door to have the room cleaned.

Great hotel, fascinating building in itself. Communicative staff that spoke good english. Very nice breakfast. Stayed one night on our way to Berlin.

Except a bit messy parking slot there is nothing to mention. All was good, and as expected.

Breakfeast on the lawn near the pond

They close early and if you arrive late you have to call just to get a code from the postbox; I believe the code could be sent it advance by email/sms