It was the christmas market time and the hotel had a small but nice space with toys prepared for kids close to the eating (breakfast, dininig..etc) area, it was also close to the lobby bar...so as adults we had relaxed meals as our 6 year old played with other kids after finishing her meal.

It would have been nice if they had some international TV channels or netflix.etc. for families like us who are not fluent in German. Also while the breakfast is really good, the dinner a la carte menu is rather limited and not very international.

A clean hotel with a modern equipment. Tasty breakfast with some local treats like diverse sausages. Good WiFi signal pretty much everywhere. No waiting time at breakfast even on busy hours. Very friendly and helpful staff.

Paid car park. Too many (maybe 80%) of families with little children make your breakfast a disaster if you want a bit of relaxing time in the morning. You get virtually encircled by a loud mess, no matter what time you come. Kids screaming from other rooms, from the outside,everywhere.So if you are on a business trip or a couple looking for some romantic moments, think twice if this is your choice. Getting to a U-Bahn station is quite a walk.

Great people, good size room, very good location. The bar area was also really good, and the food was well made and priced. Would like a bigger menu though.

Room amenities were not great, for the price I'd expect more toiletries, and better in room stuff that instant coffee. Wouls be nice if you had room service.

The rooms were spacious and clean with all the amenities one would want. The breakfast bar offered plenty of options for guests and the staff were very helpful to answer requests and make sure that we had everything we need.

Whilst the room was clean overall, I found a smartie (sweet) under the bed, which was still there the morning I checked out. It's not a big deal but hoovering under the bed wouldn't go amiss. The small shampoo and shower gel bottles didn't get replaced either and with the dispenser in the shower running low, it would have been nice to have a spare one of each.

Breakfast was awesome with multiple option for kids. Hotel Lobby was really great with option for younger kids to play, rent toys. Location was safe and we just did not have to worry about looking after them all the time.

Restaurant had limited food options.

I loved the breakfast, the location and the people. They have a really nice spot for children to play which is great for parents to have a calmer breakfast. They were really nice to help me get my capuccino with almond milk which was a plus! And they also have gummybears at the entrance which my son loved! Those small details count for us and made our stay very pleasant! It is very well located to reach Playmobil. The rooms are totally ok, maybe a bit small but clean and cozy and this was enough for us and our 3 year old. Would definitely recommend.

1) I loved simple, but genius idea about children's corner right next to reception desk. We arrived when children were more then tired and behaved hysterical, but our check-in was smooth as butter thanks to this corner. It helped to distract children during breakfast also, which gave some space and time for parents ))) 2) Rooms are spacious and tidy. Everything looked brand new. 3) Breakfast was great!

Great location when going to the exhibtion center. The room was decent and clean. The breakfast selection was excellent. Staff was friendly and helpful.

The hotel lacked sufficient staff and the selection of dinner options was very limited. The food however was very good. Very pricy overall.

What we liked: * free parking and big enough to fit all travelers; * good breakfast; * while I was used to see Novotel as a "business hotel", the hotel was full with families with kids. Not sure why was that, but the staff added a kids-corner with toys; * good breakfast; * great staff;

What we didn't liked: * quite far from center; * the room was a bit small-ish, but we only needed it for one night, so no biggie;

Very nice lobby, very cosy, many places to seat with laptop. The dinner and breakfast were very healthy, also many possibilities for vegetarians. I had a business trip, but my family was with me: there is a small playground near breakfast room, a playground outside, where the children can go go during the dinner and a small swimming pool. we went on foot to the park with lakes as well, not so far (15 minutes walk).