The location is perfect - close to shopping, restaurants, and in a pedestrian zone. The Junior Suite provides that extra level of comfort in terms of space and having a proper little table for breakfast. I have stayed there many times and by now know some of the staff and it has become a home away from home. The rooms are TRUE to the pictures you see on the website.

Here are 3 things I wish they would change: 1. The "Doppelzimmer" is for two people BUT it only has ONE chair. On top of that ,the chair is super heavy and very difficult to move - often the pads under the legs are also missing and one scrapes along the floor 2. There is NO Folding Luggage Rack - a must-have item in any guest room in my view 3. The bed duvets are super heavy and they keep the same ones all year so in the summer they are way too hot. There are so many light and climate control duvets on the market but their covers weigh a ton

Outstanding in several ways: Cleanliness, in-room furnishings & amenities (exceptional interior design!), bedding & linens, location (steps away from historical buildings), access to public transportation, local restaurants, bars, and coffee shops. For business travelers, remote workers, and people that like to use their “work from home” allowance to travel (like myself), you should short-list this place. The room’s desk can easily accommodate a lap top and portable monitor set-up. I would love to return and can say that I would definitely stay here.

Nothing

Perfect city center location close to all local amenities at an easy walking distance. The area is surrounded by shops, restaurants, bars, café. We were lucky enough to be there on a art night festival which make our experience even better.

Information about what to do in the area, what to visit or suggestions on where to eat. Even in town there was an art night festival, and even if we asked for suggestions at the reception desk, we haven't been informed about it and we just discovered by ourselves; which is totally fine, but I'd expected to be mentioned when I've asked if there were any particular place where to visit.

BBH is always our first choice of hotels in Osnabruck when we are in Germany visiting our daughter. Not only is it perfectly located in the historic center of the city, but it is well-suited for our long stays with a fully equipped kitchen, large room with a table and chairs, plus a couch or upholstered chairs, a desk, and flat-screen TV. The reception staff is friendly and very helpful, and we truly feel at home in our "home away from home".

We were upgraded from the main property (due to some flooding in the room we had booked. It was about ten minutes walk away from the main building. It had two large double bedrooms, a kitchen and living room . It was spacious and clean. A couple of minor problems ( batteries in smoke detectors) were dealt with quickly and efficiently.

It was not in the main property which was booked to be with friends- though to be fair they didn’t know as had been booked separately. We found the attitude of the manager rather brusque when we initially questioned being moved. We were particularly disappointed that though she was there when we checked out, she seemed to (rather pointedly) ignore us. Other staff were extremely helpful and friendly.

Great location, middle of the old city but room very quiet.

The photos on booking.com included a sofa in the junior suite but you need to read the very small print…. This is actually only in a few rooms for an extra nightly charge. Receptionist did not give any directions to room, just walked off and when I returned to ask if we had the correct room type she said the fotos on the website were incorrect as the rooms with the sofa were deluxe options…. According to the description on booking.co those are same as junior with balcony …. So still no sofa as standard option. Photos and website description misleading.

Try nice and high quality property with everything we needed (except air conditioning).

Just very minor comments. 1) They told us via email that the apartment had air conditioning but it doesn’t. They did recognize their mistake and offered us two rooms in the hotel with A/C but my wife didn’t want to move all the stuff again so they gave us a fan. 2) The parking badge they gave us didn’t work but they told us we had to deal with the garage ourselves. I think they can fix that easily.

Very clean. Spacious. Kitchenette convenient. Very nice bathroom.

The doors close too hard and make a very loud noise. So until the last one on the corridor is in her/his room you may wake up at night. I had paid for a room with breakfast. There was no breakfast and the hotel told me this already in early July, but booking.com transferred the corresponding amount only in mid October... this was quite long.

I arrived earlier than check-in time and had to go immediately to work, but they were nice enough to let me have the keys. The location is very central and my room looked over a pedestrian side-street, which made it particularly quiet. The room had a kitchenette, complete including an oven and microwave, and more staff than you'll need for a few nights.

Friendly and helpful reception staff. Perfect central location. Our room was a good size, had adequate facilities, and was cozy.

Our shower door was hanging slightly from the hinge, causing a gap and water to escape onto the floor every time the shower was used. The small light above the kitchen sink didnt work (probably just needs a new bulb). We would have reported both minor defects when we left on Sunday morning, but the reception desk wasnt open at 8,30am