It was such a fabulous place. A few pools meant that guests weren’t squashed and we always managed to get a sun bed that was directly in sunshine all day! Staff were really friendly and accommodating, too. The spa was also amazing and I had a great massage there. Food within the hotel is brilliant, but it’s also only a five minute walk from the main strip of bars and restaurants. Just over the road from the front door is a cliff edge with the most beautiful view of the sea (particularly the sun set at night). I can’t recommend this place enough and I’ll definitely be back one day!

Very friendly and helpful staff and Maria, the concierge, was brilliant with recommendations for local restaurants and tours. Beautiful, spotlessly clean pools. Big, bright and airy room and balcony, cleaned daily. Excellent bar food and room service. I understood there was a la carte restaurant in the evenings, but this wasn't available when I asked.

Hotel was closing for the winter on the day I left and there were no facilities available after breakfast other than luggage room and showers. It would have been nice to have had sun loungers and pool available at least until early afternoon. Room was too bright at night with exit light over door and another light, but this issue was resolved as soon as I raised it with reception staff.

Close to Fira by foot. The villas are very confortable with a beautiful view on the caldeira and the sunset

Too bad to have 5 swimming pools none of them are heated. So nobody can swim. Not even the jaccuzi or the inside pool. It is a real shame because the rest was perfect

Loved everything. Staff couldn't have been more helpful.cleanest accommodation we have ever stayed in, food was best we ate in Fira and Maria at the concierge desk was outstanding. We did everything she recommended. 5 star for Maria who made our holiday

I think the hotel could improve their oversight on guests grabbing beds in the early am but not using them. I recommend they look at a 15-minute rule where beds are not occupied, they remove the towels. This was quite frustrating.

Breakfast was excellent, staff are just lovely and respectful and the room was beautiful.

The other guests who put towels on sun beds and then walk off for around 6 hours and then arrive back with the attitude that we’ve stolen their sun beds and they’re entitled to them due to the towel. People should not be allowed to do that -it’s not fair and very selfish for those who are actually spending time at the pool area.

Perfect location, short pleasant scenic walk from hotel into Fira. Beautiful rooms, with power shower, and air conditioning. Pool area very pleasant, nice variety of food and drinks at snack bar. Staff very nice and helpful.

Guests putting towels on sun chairs before 7.00am and not using them until the afternoon. Hotel should put a time limit on reserving sun chairs.

Resort is located an easy walk to town—it’s really about 10 minutes—you’d have to be walking at an extremely slow pace to make it take longer (some reviews have said 20 minutes plus? No idea how unless you are talking to the opposite edge of town). You can also easily walk through the center of the resort to get to a strip of cheaper restaurants and shops, including a much bigger supermarket, away from the more expensive tourist locations. Breakfast is good with lots of options. We also had dinner at the pool bar one night when we got back late—food was tasty and prices were reasonable. Concierge was very helpful in setting up excursions, which were totally worth it—we did the catamaran tour (day) and the all day bus excursion. We were also upgraded to a junior suite upon arrival.

Gym hours were not conducive to being able to work out if you had any touring plans. Gym is only open from 8 am-8 pm, and breakfast hours are also short from 8-10:30 am so no real possibility of working out before breakfast and doing an activity. Shuttle service to/from port and airport is well run but not free. It’s 35 euros for the port each way and 25 for the airport. Both the hotel we stayed at in Rafina port and on Mykonos offered free pickup from Athens airport and Mykonos ferry port, respectively. It would have been nice to have this service as well (especially considering Santorini is so small—Athens airport to Rafina by comparison is a much further drive).

Great breakfast, pool area, room. Gym is very well equipped. Absolutely spotlessly clean! Good location

Minor issues, the pool was cold despite it being the 2nd week of September and the air temperature was 30+ degrees. They must constantly circulate fresh cold water or something? Lots of small flies around the breakfast room which seem to die very quickly as staff swept them off the floor regularly, I’m not sure if this an ongoing problem or just some kind of outbreak when we were there. It sounds worse than it was! Whilst I know Santorini is expensive, drink and food prices at the hotel were more than I expected, from memory €8 for a bowl of chips. These negatives wouldn’t put us off staying here again if we returned to Santorini.

The property was well maintained and overall just beautiful. We really enjoyed relaxing by the pool after a long day of exploring the villages. Then in the evening, it was an easy walk into Fira. The location of the resort was perfect. The hotel staff and manager were exceptional and worked above and beyond to make sure our stay was just as we hoped for.

I would have preferred to have the pool towels kept down by the pool area or provided in room… rather than having to walk up to the reception area. I also would have preferred to have simple things such as tissues and washcloths in the room rather than needing to request them.

The hotel was pristine, very clean and it was well located (at least our room was not close to the main road so avoided traffic noise). The breakfast was good although coffee from machine was poor as well as juices. Better to have fresh coffee and fresh juices. Food in the restaurant was nice. Staff friendly and helpful.

The hotel should not allow guests to reserve pool sunbeds by placing towels on them and leaving for hours often not even coming back. This makes other guests unable to enjoy the pools as they have to just stand under the scathing sun while many sunbeds are empty but with a towel on them.