The hotel was a nice surprise. Right on the sea front made for a special vibe, and the design was modern. Nice looking and good standard building. Some of the best hotel beds we can remember, and no sounds waking us up early which is such a plague with many hotels (from doors slamming, people shouting). With good, quiet AC sleep was good which is so important. Adult international clientelle so no sun bed hogging, and no one staring. The included breakfast was good and plentiful. The pool bar food was however as with most of tavernas in Crete very average. The main restaurant had dinner buffet, but we never tried it. Good parking.

To be picky there was a slight smell in the bathroom, but we bought a bottle of chlorine to rinse the bowl and pour down the drains which fixed it. Another negative was a bit weak and uncozy lighting in the living room from a single overhead lamp.

The hotel was lovely. The staff were very friendly, polite and helpful. The rooms were clean. The beds were very comfortable. There are a few restaurants within a few minutes walking distance which sell nice food. The beach is only a few minutes walk away too. There was a lot of choice at breakfast time and this was alternated each day so there was always a different choice. The pool area is also very clean and tidy. The pool bar area does snacks through the day time. Overall I would stay at Golden Bay again. We had a really lovely holiday.

There is only air conditioning in the main bedroom so the lounge area is always quite warm. You have to pay €8 a day for the AC but it is worth it. We hired a car and if we hadn't we would have struggled in terms of transport. The bus stop was around a 20 minute walk away from the hotel. I would recommend hiring a car as the area is quite small and there isn't much to do. We didn't use the kitchen area of the apartment. I feel this is probably unnecessary to have in the room and the space could be utilised for something else. We used the fridge but that was it. There was no iron in the room. I wouldn't say there was anything I didn't like.

Great location, with lots of little beaches nearby. Days by the pool were lovely, with great service from friendly staff, great food and delicious cocktails from the pool bar. Comfortable and spacious room for two people.

There was a small kitchenette with very basic equipment. Not really suitable for cooking a meal, but we prepared salads etc for lunch a few times and it was handy to be able to do that. It was a shame the restaurant wasn't open for dinners. But the lunch we had there by the pool was very good.

The Staff were very friendly, welcoming and helpful especially Rania and Juwanna. We got 2 separate apartments, one of them had an amazing view of the sea (grand sea view apartment). The breakfast was also delicious and had a good variety of options including traditional Greek food. Regarding the location, there is a nearby beach that was not bad, and there is a supermarket and a few Restaurants on the same street. The area is quite and only 15 min away from the airport, 20 min to Heraklion city, and also around 15 min to Hersonissos (all by car).

The Air condition is a bit old and is in the bedroom only, so the rest of the apartment is not airconditioned which makes it hard to sleep on a sofa bed (if more than 2 people are in the apartment). The location is not touristic, and there is nothing much around, the walk to the bus is around 15 min between the houses. Despite that, the hotel was great.

the stuff was friendly and helpful

the internet connection is from bad to worse

Real cosy feel to the whole resort. Very clean spacious resort. The staff were super friendly. Made you feel like you were part of their family. Always keen to assist with anything. Full credit to Ioanna, Rania, Gianni, all 3 Georges and all staff who made our stay most pleasurable. Definitely going there again. Congratulations to the team at Golden Bay

Can’t fault anything…… Honestly

Enjoyed this boutique hotel right on the water. Friendly staff which made it a joy to stay at the hotel.

This place was great, located next to the beach and some tavernas, at the same time on a very quiet location. The rooms were equipped with all necessary amenities and you could ask for additional towels from the reception. The staff was always superfriendly and providing with everything you need. It has amazing balconies, perfect place for chill.

Note that this is a family hotel, so there were lots of families with kids. This means that you had to share the small pool with very active and loud kids. Also when sunbathing it was usual to be splashed on and deal with all the commotion. If you don't mind that, it is fine.

Overall the hotel had nice, clean and well looked after facilities. Very comfortable and spacious room. A decent pool area, I had no issues getting a sunbed during the day. I felt the hotel was close to restaurants and nearby beaches and the staff were incredibly friendly and helpful, special shoutout to Joanna and George who went the extra mile to make me feel welcome. Would definitely stay again! A+++

We had a studio with sea view and it was perfect for 2 people, AC was great, very clean , they changed every day our towels. Very good breakfast, very friendly stuff, everybody was friendly and helpful. Nice, clean hotel, very clean swimming pull. Not far from restaurants and beaches, walking distance. Heraklion centrum is 30 min away by car. Parking at the hotel, very quiet area.