Beautiful place with nice views. The staff went extra mile to make your stay best as possible. Drinks were always cold and tasty. The rooms were cleaned very well every day. Entertaiment team were amazing with great spirit. Buffet had a lot of options and food was actually nice. We got fresh beach towels daily. Laundry service was really fast and cheap. Even tho there were a lot of kids, we felt like we were at adults only resort! There were lots of activities for the children.

We had to get up really early to get chairs at the pool. At 7am it was already too late! The reservation system for a la carte restaurants was a bit unfair. We were able to book only one dinner for the whole week and that was only for our last night. There was only one available slot left for us to book for the whole week.. in general it felt like you have to rush to get to enjoy to have a nice experience and benefit from the prize that you pay.

We loved everything. 8,5 ---> 9 and I believe nothing is perfect :) The hospitality, the value they gave you, the entertainment, the snacks were to die for. The meals was also good but there is a room to improve. So, if they improved the meals taste wise and restaurant sitting system (waiting to be seated), it would be close to 10/10. The animation team was friendly in a good balance. So, no overboard you or care less of you. It was in perfect balance The scheduled activities, we enjoyed a lot. The beach and the sun beds was good and enough for everyone. The sea was good and clear but sometimes the wind gives you hard time. The pizza on the beach oh my good! and the people, I saw 3 people responsible of it. You can tell they love their job and it also gives joy to you to see that. the moves they make, the taste of the pizza just perfect! The creperie was also really good. The waitress is really good at her job. The taste of the crepe was really good. This was the longest review I gave :D the reader can understand how happy we were during our stay at Mitsis Norida!

Since it is a big hotel, for drinks and meals, you need to wait some queue. However, they highlighted the timeslots. If you do not want to face the crowd, just avoid the high demanded hours for restaurants. Nevertheless, it is worth to wait :) I found it strange that a waiter/waitress needs to show your seat. Some of the waiters/waitresses was really good but some of them make you feel like they don't want to be there and serve you. Late check out system can be improved because you would not know if you can have the room or not. It is not expected to let you keep your own room of course but I would expect the temporary room can have more a room vibe.

5 day stay here was easily the best place I’ve ever been. Arrived in May for my partner’s 24th. Friendly staff throughout the entire hotel. Stayed in the Maisonette with sea view which was spacious and clean. My partner was greeted with a birthday cake, decorated bed and a bottle of prosecco. The food, the a la carte restaurant’s were the highlight for me, great service and food. The buffet came with a wide range of international dishes. The creperie was manned with a waiter that had great attention to detail and always made us feel at home (try the volcano). The beach side was also equipped with pizza, gyro, hot dog and burger stands! Drinks, great bar men and women good selection and a bar in eye distance of pretty much everywhere. Entertainment, our nights we’re accompanied with singers and DJs with great performances Great WI-FI and a selection of international channels. Make sure you jet ski!

nothing everything was great

Food across the board was excellent. Drinks were good Staff friendly and helpful. Renovated pool areas are great just have to be there before 9am to get a sun bed or later in the day. We had a large room that overlooked the sea

Our room was big but had a super small balcony which wasn’t really comfortable to relax on. Lack of aircon in areas of hotel (reception, ampitheatre) Some communal areas of hotel could do with an update

The hotel complex is located at the bottom of a mountain with spectacular views. The hotel has a German focus. Very family friendly with lots of facilities and entertainment for children. The staff was very nice and helped us every time we had a question or request. The food was tasty, varied and good quality. We also particularly enjoyed the Smokey Grill A La Carte Restaurant's food.

The pools were very cold. Everyone "reserves" sunbeds around the pool very early.

The personnel was very friendly and helpful, all the time. Very nice food and drinks, nice beds and comfortable rooms, very nice roomservice (fridge completed every day, if you like 2x per day fresh towels, airco, etc.). Pools are great, gardens are wonderful and well maintained.

All perfect, so actually no comments. But if we must: Swimmingpools closed after 18h. And some suggestions: separate shower and bath (now showering whilst standing in the bath) and put signs in the bedroom halls: silence between 23h and 8h (f.e.).

The food was incredible. Plenty of options to sit by a pool or at the beach front. It was lovely and clean. Very large and spacious hotel.

It takes a while to get served, there are queues at all of their food places and extra long if you would like a drink. We tried lots of their cocktails and drinks, they did not taste very nice.

Lots of facilities, very very clean, high class food and drinks. Families will definitely enjoy staying here, they are highly equipped and experienced for kids and babies. The best thing is the wonderful team here - everyone are so nice and willing to help in order to make sure you'll have the best vacation. I strongly recommend this hotel and will definitely book again in the future! :)

The all inclusive hotel was great. Food, cocktails freely available at dining times, by the pool or on the beach. Rooms and hotel was clean. Evening entertainment was patchy but a highlight was the 'jersey boys' band. Service and staff were excellent.

Specialty restaurants were all booked up on arrival. We did get bookings after speaking with front of house manage Ionnis after making a complaint about rooms. The restaurants were great but the Asian looked the same as the fish and the grill ;-). Our rooms complaint was that our 'garden view' overlooked the car park, reception, bus and coach stop at the front of the hotel. When there was a power cut we found we were over the generator also. Hotel offered to move one of our rooms us but not both. There was no heated pool out of the 6! lovely pools but very few people in them. This is a group of 4 Mitsis hotels, a bus or taxi is required to go to the resort of Kardemeina or Kos Town.

Best hotel I’ve ever started at. Room was spacious and clean. Oh my gosh the bed- I haven’t slept so well in forever. Staff so friendly and helpful. Food is was amazing. The pool are incredible ( found it too cold to swim, so swam in the sea instead). Amazing cocktails and choice.

I can’t live there forever