Everything was OK except “the garden view”.

Attention. Rooms 115-118 have NO VIEW. It’s a basement. Had I known, I would have chosen a different hotel.

Hotel is in Agia Marina that is a perfect location for a Holiday in Western Crete. Chania is close and the bus service works all day long 7 Days a Week. Agia Marina has a long Beach with several common areas, but this Hotel even provides a private one with nice sunbeds and Beach Bar. If for a night You would visit a Party-zone, Platanias is only for a half an hour walk or ten minutes by bus. Staff is very polite and attentive, always have time to considerate any extra Customer need or request. As, we have been returning guests for recent Years, for us they provide friendly even familiar environment. The operation Manager is almost always available even late evenings for a talking and he is never too tired to ask what they can help for a Customer to enjoy a better Holiday. Why we are returning? This place has everything for a good relax, beach, quality Greek food, shopping facilities, and excursions to be part of Greek lifestyle for a week or even more.

N/A

We had such a wonderful stay here! The hotel is spotless and well maintained. The location is perfect for enjoying the beach and there are many restaurants within walking distance of the hotel. The breakfast was amazing with wonderful food choices. The staff were all so friendly and always very helpful. We liked the fact that this was a smaller, boutique hotel and not huge and impersonal, nor so small that it didn’t have things to offer (like a nice pool bar, full breakfast, evening bar, setting up excursions, etc.). we would highly recommend and would love to return someday!

The wifi was not good in the room so it would be wonderful if that could be improved. There was “better” wifi in a basement conference room but if something could be done to improve it in the rooms, that would make it perfect.😉 Also consider having the pool bar open for dinner later in the evening. It closed at 4:00 for food and we would have enjoyed eating there during some of our evenings instead of eating the buffet dinners offered in the dining room or going out to find a restaurant outside the hotel.

Near to the sandy beach. Clean and quiet hotel. Good plaze to relax. Near to shops and restorants. Lots to do near by. Easy to go old town Hania/ Chania/ Xania

Too big pillows for sleeping. Breakfast time they served Coffee and Orange Juice to the table, it was not so good, because they had many costumers same time and we have to wait too long to get them.

Lovely buffet food selection, clean pool and really easy close access to the beach with loungers. Staff were super helpful and friendly. Free parking and supermarket next door.

Only down side is the location is 20 minutes outside of Chania town so there's not a lot to do around the resort area. Not a problem if you're planning on not leaving the poolside and beach.

The staff were so helpful and always went out of their way to find solutions. Food was fantastic.

Nothing not to dislike. Access to the beach and town superb.

I was lucky to spend here 2 Holidays this Year, 1st in August, and 2nd in September. Hotel has very good location, Hania is easy to reach, beach is nice, restaurants and supermarkets are all around the Hotel. Hotel breakfast and buffet dinner are acceptable. Staff is very kind, second time even they made my stay as a relax in a cosy, homelike atmosphere. Special thanks for the Receptionists, cleaning Ladies and Operation manager, for their smile and neverending doing for quality! :-)

N/A

Swimming pool was very big, next to the beach, the cleanest hotel I have been. It has all you would need in a hotel. Inside swimming pool and spa in case of rain, as well. :) The A La Carte restaurant is the star of the hotel.

Nothing

We spent our wedding night in this hotel and we had beautiful room with amazing compliments by the hotel. Room was quiet, breakfast excellent, really nice pool area and direct access to soft and sandy beach. We were even given small gifts when we left. Very friendly staff, fully recommend!

Staff are amazing and very helpful. They gave us free upgrade to the other 5* hotel at Cavo Spada. Easy parking and car is essential considering the location. Very good open buffet breakfast. Very enjoyable stay over all. All this review is for Giannoulis Cavo Spada.

Shame the TV is outdated and didn't work properly despite prompt attempts to fix it by the staff.