Melrose Hotel Rethymno

Hotel was clean and stylish, well located near the beach and in a quiet place within comfortable walking distance from the lively and sometimes noisy city center. Our room was well equipped and the highlight was super comfortable beds. Another little plus was the possibility to sun-dry the clothes in the balcony. Breakfast was superb with all sorts of local tastes and delicacies, but the absolutely most important thing was the wonderful service by all staff members. We felt at home and well taken care off during breakfast, at reception and pool bar. We recall the wide smiles and friendly attention for a long time, and hopefully also some Greek words we learned from the hotel staff.

Frankly, all was very well, but we had some minor issue in reservation because the credit card was not properly recognized.

The highlights of this place are definitely the staff (especially Nikoletta at the breakfast and Spyridoula at reception), the location and equipments (lovely indoor pool to relax after a day trip). Breakfast buffet is really nice with lots of options, including Greek breakfast options and different coffee types. The hotel manager was also very nice and making sure everything was going smoothly for guests, we really appreciated his presence.

There is no travel desk but since the hotel is centrally located you can easily walk down and compare different options to book day trips.

I like the location of the hotel. Hotel itself was very clean and new. The pool was amazing, especially its size and water temperature and the fact that it was away from the street in the hotel inner yard. All staff was good particularly the waitress Nicoletta and the receptionist Maria. I felt extremely good in the hotel.

Lovely room, very clean. Friendly and very helpful staff. Helped with recommendations for dinner and organizing activities. Lovely varied breakfast. Fantastic location.

The pool was much smaller than the photos made it look. It was cold despite it being hot weather all week and in shade a lot of the day, as were most of the loungers. The indoor “pool” was really just a big hot tub, not at all big enough to swim in.

The staff were very friendly & helpful. The breakfast probably the best choice we've ever experienced from a Greek hotel. The provision of kettle & fridge appreciated. The modern bathroom was great and the outside swimming pool would be lovely but sadly the weather during our stay wasn't warm.enoigh.

No place to park your car. This is a problem as it's a residential neighbourhood and parking is a premium. I think in high season this could get worse. There needs to be a space for cars to unload their luggage when the arrive!!

Everything. The hotel is just lovely. Perfect location, very friendly. Very clean.

The only thing that we didn’t like and this is no fault of the hotel nor can they do anything about it but out of season (oct) the pool area does not get the sun at all. Not a major problem as the beautiful beach is just across the road.

Modern, luxurious and impeccably clean hotel that exceeded all our expectations. Great location, only few min walk from the beach, restaurants, super markets...Rooms are spacious, beds comfortable with quality mattress, pillows and linen. Bottle of water and wine offered at the arrival. Spacious balcony, ours was with a partial sea view. Bathroom with quality towels and very nice amenities: shower gel and soap smelled beautifully. Tasteful buffet breakfast with great coffee. No need to wait in line, you order the coffee/tea and waitress will bring it to you. Professional, kind and helpful staff. Best experience ever in Greece!

This hotel was fantastic. The rooms were very spacious and bed was comfortable. The breakfast was plentiful, fresh and had a great variety for all tastes. The pool was a good size with poolside service if you are wanting a drink or something to eat. Hotels location was 1 block from the beach and about 1km (flat easy walk with lots to see) into the old town of Rethymno.

We stayed for one night while traveling around the island. It was in a great location close to the restaurants and beach. The staff was helpful and the breakfast was good. It rained for part of the day we were there so it was nice to have the indoor gym and pool.

There is no parking on site so you have to find street parking. It wasn’t difficult to find, but just something to keep in mind :)

The staff were so friendly & welcoming & couldn’t do enough for us. We booked a junior suite which was just very spacious & exceptionally clean. Breakfast was delicious too and with just a short walk into the old town it was a great location.

There isn’t anything to criticize.