Lovely hotel, great location just two minutes to the beach, pleasant ten minute walk along seafront into the old town, the roof top terrace, dining area and pool were perfect. The very best part of this hotel is their staff, they were exceptional, reception staff very helpful, restaurant staff can not do enough to both serve and make staying at this hotel memorable, special mention to Georgia who made us laugh so often, the food was outstanding, excellently presented, we will stay at this hotel again.

This is a newly opened hotel, which the staff are keen to establish as a modern and luxurious choice of place to stay, and it shows. We were incredibly impressed with the cleanliness, the quantity and quality of the food, the convenient location and the friendliness and attentiveness of the staff. Minos Ambassador deserves to thrive and be a great success story, and if we return to Crete we will seriously consider staying here again.

The rooftop pool and sun lounging area is quite small, but as it is a hotel with a relatively small number of rooms and it wasn't the hottest time of the year when we stayed it wasn't an issue, although I imagine in the summer if the hotel is full it might get a little crowded, but then the beach is only a short walk away!

Rooftop pool was lovely, clean amenities and staff very friendly and helpful.

We LOVED this hotel and people working there! Konstantina is an outstanding host and manager. She gave us a very warm welcome with champagne when we arrived and made us feel like home from the minute we met her! Eugenia was very nice too. And Argiro, Antonina and Konstantin at the restaurant were amazing!!! Food was great, always fresh and very delicious. And those desserts… make sure you leave room for that after dinner. Live music in the evening, beautiful sunsets, quiet and relaxing deck with pool facing the sea. We had such a great time at this hotel and hope to return there soon!!

Everything was great

Excellent staff in the Restaurant, Bar and Reception. Lovely infinity pool and comfortable sunbeds. Excellent food quality, just a little restricted on variety.

Poor housekeeping service, the evening towel-change was not performed on several occasions so we had to keep chasing it up. View from the rooms overlooks a timber yard, but there's not much to be done about that...at least it's not a noisy yard!

amazing view from the infinity pool. Staff was great and hotel was very cozy. It's not a huge resort, but definitely totally fine for a stay when you want to explore the area as well. We enjoyed our clean room with the walk-in rainfall shower

The meals were lovely and there was a good selection. Rooftop pool was lovely with a great view. Well positioned to walk to the beach. The room was nice a clean, super big comfy bed and good air con. Staff were very friendly and welcoming. Would definitely recommend.

N/a

+ new hotel with moder layout + good restaurant + nice infinity pool with a view to the sea and good place to watch sunset + nice personel + large rooms

- small gym and limited opening hours - a bit far away from the walking street and nightlife

Very good hotel in a reasonable location, about a 15 minute walk along the front into the centre

Slight issue with the safe not working properly that the staff did not seem willing to acknowledge was an issue with the safe.

the hotel is very modern and chick, it really feels luxurious.

the breakfast buffet is a bit repetitive. and the spa pool was not heated