What we did not know and what would have been good to know in advance, is that this is an all inclusive hotel and everything is build around that. This means that all meals are buffet style and although you can pay for one meal at the time, it is not possible to just have one dish like a salad in any of the restaurants. The food is really good so this was not a problem for us but it meant that every meal was a big meal. This variety of drinks however is very limited, especially when it comes to wine. The pool areas are really nice and best suited for older children as the pools have little shade. There were few playgrounds on the premises for younger children. So in my opinion this hotel is best suited for children 8 years+ We had a car and explored the island and went into the old town. The hotel is well located for this. There are a few restaurants in the proximity of the hotel that were very good. The beach at the hotel is very good for snorkeling! But bring bathing shoes as it's quite rockey.

The food was really good, the private beach is beautiful and the hotel was all the time super clean.

For a 5 star hotel, the service could have been better and staff should be more prepared. Some of them were also not friendly. When the restaurant was busy, we often were left waiting until be served with drinks or coffee, sometimes for about 30min. We also got an advanced confirmation for a late checkout when we booked the hotel. However, when we arrived at the hotel the staff told us that the late checkout was actually never confirmed and we needed to wait until 24h of our last day to check the possibility of the late checkout.

We like that the whole resort was like a city standing on its own. There are a lot of action corners, on the other hand, there is still a lot of free space to build something new. We would welcome, for example, a greater mini golf area, and outdoor yoga/pilates/workout sessions. The breakfast buffet was on a high level. A great portfolio of pools with a nice sea view. Earlier check-in was possible in our case.

Too pricey lunches and dinners in hotel restaurants, however, paying for quality. We would welcome also anything on the middle price level and not eating "all-inclusive". The nearest beach is a little bit away from the main area.

the pools are amazing!!!

the room had a lol of ants' especially in the bathroom the breakfest wasnt that good

Absolutely Beautiful Hotel we were a family of 6 in 3 rooms Bottle of wine and water and soft drinks in our fridge water replaced daily maids were lovely came to our rooms daily and the food was delicious could not fault it all inclusive is great value for money and the cocktails were very good also it was my Birthday while I was there and the very handsome manger had a bottle of wine on our table and a cake with a candle made my night The entertainment was brilliant especially the lady playing the violin absolutely outstanding I would also like to give Helen in the main Restaurant a very special mention she was so lovely and so friendly and helpful went above and beyond to make sure we had everything we needed a very lovely lady. The pools were amazing and the small private beach was perfect for my grandchildren to go snorkelling. Our family had the best time and we made lots of very special memories.

Cannot fault it

Since I always read comments carefully and then choose, so I will try to write honest. At arrival we were upgraded to a room with private pool ( semi private 😅) so it felt very good 😊 very nice, polite and friendly staf in every level. Very well organized and everything was working very well. Im very happy with my selection

There isnt any restaurants in walking distance.Pls use some oil or lubricant on the sliding doors 😅 😅very hard to open and very noisy

Food, amenities, location

Staff service and cleaning could’ve been better. There’s no entertainment program, like we’ve had in other 5-Star hotels at the seaside. Ways to restaurants/wc aren’t properly marked.

We LOVED this hotel...so lovely and calm. The staff is so friendly and helpful and the location is great. It's right on the water and in easy driving distance to great beaches. The pools are beautiful but we didn't use them.

The beach is a bit rough and scary. The pool lights from our downstairs neighbors were a little annoying

Clean, modern and friendly-staff. Strict COVID-protocols in restaurants. In-house and widely-stocked convenience-store ( unusually including range of alcoholic beverages and some foodstuffs) at competitive prices

Relative isolation from outside restaurants, shops, etc. - taxi or rented-car needed for any offsite experience. Sterile room-environment ( Few ,if any . wall decorations ; muted colour-schemes throughout ) High-walled baths ( because of integrated jacuzzi ) and limited 'wetroom' - walk-in shower alternative-room options Relatively-expensive food and drinks for non-'inclusive-rate' guests. Book-exchange restricted to front-desk - no 'public' bookcase facility

Everything the staff and especially the manger went out there way to help me. My mam had been hospitalised at Euromedica and when she was getting released I needed somewhere with ramps for wheelchair and somewhere to help if needed. This hotel certainly did that.